[Hiring] Senior Online Admissions Representative @Hondros College of Nursing

Role Description

The Online Admissions Representative is responsible for selectively screening, interviewing and enrolling prospective students and guiding them through the enrollment completion process. This position is also responsible for assisting students in attaining their educational and employment goals in support of the mission of the College.

Responsibilities

• Student Recruitment:
  • Conducts a high quantity of personal interviews to qualify prospective students and to explain the academic programs at Hondros College.
  • Advises on requirements to meet Hondros College’s admissions requirements.
  • Conducts follow-up activity with unresolved applicants.
  • Acts in a liaison capacity with other campus departments to ensure that student enrollment is efficient and delivered with a high degree of customer service.
  • Understands and applies the fundamental concepts, practices and procedures of the admissions department and Hondros College of Nursing.
  • Responsibilities include distant outreach (texting, calling, emailing, etc.) to prospective students; helping representatives to set appointments and keep up on tasks necessary in the College Management Systems and all other associated work related systems.
• Student Services:
  • Uses all approved marketing and recruiting tools to educate prospective students about Hondros College.
  • Uses an active listening and consultative approach to create a value proposition aligning prospective student needs to the college and its offerings.
  • Carefully assesses all prospective students to ensure that they have the potential, traits, characteristics, and meet the admissions criteria to qualify for admission consideration.
  • Completes the applicant qualification process to determine student eligibility for admission by reviewing transcripts and entrance exam scores.
  • Fully understands Hondros College’s financing sources to convey basic program eligibility requirements; refers students to the financial aid department as appropriate.
  • Ensures that satisfactory enrollment agreements are completed with each enrolled student regarding proof of education, licensure, test scores, transferable courses and other enrollment variables.
  • Participates as a team member of the campus admissions department by understanding team dynamics, rules and principles; works diligently towards the department plan and objectives.
  • Participates and assists with on and off campus recruiting events, such as information sessions, industry update meetings, campus-based open houses and job fairs, as needed.
  • Assists the Campus Admissions Team and other Campus employees in tasks associated with document acquisition and file completion necessary to meet regulatory and compliance measures.
• Campus Advocate:
  • Acts with integrity in all situations to ensure compliance standards are met.
  • Assists in the development and direction of the Admissions Department's activities by providing recommendations.
  • Motivates employees to achieve peak productivity and performance through positive energy.
  • Serves as a role model for Admissions Representatives in support of the mission of Hondros College in an online/remote environment.
  • Provides the Campus Executive Director with weekly reports on Admissions performance, assisting in forecasting goals.
  • Provides the Campus Executive Director with weekly run rates that support campus initiatives.

Qualifications

• Bachelor’s Degree preferred.
• Three years customer service experience, including two years’ experience working with admissions.

Requirements

• Comprehensive knowledge of admissions programs and services.
• Good written and verbal communication skills.
• Ability to interact with a variety of individuals at various organizational levels.
• Ability to identify and assess educational needs for prospective students and provide recommendations.
• Ability to identify and resolve escalated issues or recommend solutions.
• Ability to establish and meet deadlines.
• Ability to interpret federal and state regulations and ensure compliance.

Benefits

• This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk and hear.
• Normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds, is also required.
• This job requires the ability to read, recall, write and understand information.
• This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently.
• This job will be performed in an online/remote environment.