[Hiring] Senior OneSource Services Manager @PerkinElmer

Role Description

The Sr. OneSource Services Manager provides senior operational, quality, and strategic leadership for OneSource Laboratory Services supporting a strategic customer account. This role has full site-level accountability for service excellence, compliance, team performance, and continuous improvement, while also serving as a key commercial and strategic partner to the customer and internal OneSource leadership.

The Sr. OneSource Services Manager partners closely with the OneSource General Manager to ensure standardized, high-quality service delivery, consistent customer responsiveness, and alignment with broader OneSource growth objectives. In addition to operational execution, this role is expected to identify, shape, and escalate new and expansion commercial opportunities, leveraging deep operational insight and strong customer relationships.

The Sr. OneSource Services Manager works in close collaboration with customer stakeholders and internal service leadership to ensure laboratory support services such as Asset Management, Scientific Services, LabIT, Relocation and Technology are executed in compliance with regulatory, safety, and contractual requirements, while supporting the customer’s evolving scientific and operational needs.

Qualifications

• Bachelor’s degree in a scientific discipline or related field with 7+ years of leadership experience, or Associate’s degree in a scientific discipline or related field with 10+ years of leadership experience.
• Leadership experience may include leading, guiding, mentoring, or coaching others.

Requirements

• Demonstrated senior operational leadership experience in laboratory or regulated environments.
• Strong commercial awareness with the ability to identify, articulate, and escalate growth opportunities.
• Proven project management, process optimization, and continuous improvement capability.
• Ability to interpret complex operational and laboratory data and translate insights into customer-facing and executive-level reports.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills, including experience presenting to senior scientific, operational, and business leadership.
• Proven people leadership, coaching, and stakeholder management skills.
• Experience working in regulated, compliance-driven laboratory environments.
• Proficiency with Microsoft 365 tools (Outlook, Teams, Word, Excel, PowerPoint).
• Ability to manage competing priorities in fast-paced, complex laboratory settings.
• Experience collaborating with global and cross-functional remote teams.

Benefits

• The annual compensation range for this full-time position is $125,000 to $140,000.
• The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Working Environment

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.).
• Job pace may be fast and job completion demands may be high.
• Must be able to remain in a stationary position more than 25% of the time.
• Travel up to 30%, including periodic visits to customer locations and business sites.
• Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
• Specific vision abilities required include the ability to observe details at close range, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Employee may be required to handle hazardous waste according to local, state, and federal regulations.
• Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste.
• Potential risk to lab-based hazards including extreme temperature, biological materials, and hazardous chemicals.
• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator.

Company Description

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.