[Hiring] Senior Multiline Claims Examiner @Mercor

Role Description

• Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure.
• Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications.
• Write "golden" reference responses at experienced claims-professional quality.
• Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness.
• Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss.
• Provide written feedback the research team uses to improve model behavior.

Qualifications

• Must-Have:
• 2+ years of professional P&C claims handling, adjusting, or examining experience.
• Independently handled claims in at least one area, such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims.
• Understand the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure.
• Can read and apply policy language to claim facts while recognizing when escalation is required.
• Demonstrate excellent written analysis, balanced judgment, and high attention to detail.
• Can distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work.
• Preferred:
• AIC, CPCU, SCLA, or comparable insurance designation.
• Multiline or multistate claims experience.
• Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure.
• Experience supervising independent adjusters, experts, vendors, or defense counsel.
• Active or previously held adjuster license.

Requirements

• Start Date: Immediately; applications reviewed on a rolling basis.

Benefits

• Hourly contractor compensation: $80/hour.
• Paid $800 upon successful completion of onboarding.

Application Process

• Upload resume.
• AI interview based on your resume.
• Submit form.

Resources & Support

• For details about the interview process and platform information, please check: Interview Process .
• For any help or support, reach out to: [email protected] .