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Senior Medical Information Manager @Ergomed

[Hiring] Senior Medical Information Manager @Ergomed

Apr 04, 2025 - Ergomed is hiring a remote Senior Medical Information Manager. 💸 Salary: unspecified. 📍Location: Canada.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking to strengthen our growing Medical Information Management Team. The role will be focused on supporting a Medical Information Teams in the delivery of Medical Information (MI) Services. The successful applicant will be responsible for client communication and service delivery for global MI programs.

  • Line management of a Medical Information Teams. Responsible for leading, educating and mentoring enquiry handlers to provide the highest quality Medical Communications services.
  • Ensuring the delivery of a high quality MI service, and for maintaining compliance with KPIs, regulations and company policies in accordance with any Pharmacovigilance and Medical Information agreements.
  • Supporting all aspects of outsourced Medical Information service delivery including, program management, Medical Information services set-up, program expansion and program compliance.
  • Developing client relationships, identify and implement process improvements and supporting business development.
  • Participates in client audits and inspections.
  • Ensuring compliance with PV regulatory obligations; assist with managing the process for root cause analysis and implementing corrective and preventative actions (CAPA).

Qualifications

  • Life Science Degree or equivalent. Healthcare degree is an advantage.
  • Program management experience, preferably in a Pharmacovigilance or Medical Information environment.
  • Prior experience supervising within a Call Center operation, preferably in a Medical Information environment.
  • Experience mentoring, training and line management.
  • Critical thinking and creative problem solving skills.
  • Relationship building skills.
  • Excellent communication skills.

Benefits

  • Training and career development opportunities internally.
  • Strong emphasis on personal and professional growth.
  • Friendly, supportive working environment.
  • Opportunity to work with colleagues based all over the world, with English as the company language.

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📍 Be aware of the location restriction for this remote position: Canada
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Back to Remote jobs  >   All others
Senior Medical Information Manager @Ergomed
All others
Salary 💸 unspecified
Remote Location
Canada
Job Type full-time
Posted Apr 04, 2025
Apply for this position Unlock 54,792 Remote Jobs
📍 Be aware of the location restriction for this remote position: Canada
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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