[Hiring] Senior Manager, Vendor Management Business Operations @Public Partnerships | PPL

Role Description

The Sr Manager, Vendor Management Business Operations is responsible for developing and managing relationships with third-party vendors to ensure quality, performance, cost-effectiveness, and compliance with organizational standards. This role works cross-functionally with internal stakeholders to optimize vendor performance, negotiate contracts, mitigate risks, and drive value from vendor partnerships.

Key Responsibilities

• Vendor Relationship Management
  • Develop and maintain strategic relationships with vendors and suppliers.
  • Oversee and manage vendor workforce operations exceeding 300+ vendor personnel, ensuring appropriate staffing levels, workforce planning, productivity, performance management, training compliance, and alignment with business objectives and service level commitments.
  • Resolve vendor performance issues and escalate concerns when necessary.
• Strategic Sourcing
  • Lead vendor selection, onboarding, and contract negotiation processes.
• Contract Negotiation
  • Manage contract renewals, amendments, and termination processes.
• Performance Management
  • Monitor vendor performance against service level agreements (SLAs), key performance indicators (KPIs), and contractual obligations.
• Financial Analysis
  • Analyze vendor spend, performance metrics, and market trends to support strategic decision-making.
  • Track operational trends, forecasting needs, and capacity planning to support business growth.
  • Manage monthly vendor operating budgets, ensuring expenses are tracked, forecasted, and aligned with approved financial plans and organizational objectives.
• Risk Assessment & Mitigation
  • Ensure vendor compliance with company policies, regulatory requirements, and security standards.
  • Assess and mitigate vendor-related risks, including financial, operational, and compliance risks.
• Stakeholder Management
  • Collaborate with Procurement, Finance, Legal, Operations, and business stakeholders on vendor-related activities; to monitor vendor spend, reconcile invoices, investigate billing discrepancies, and ensure timely payment processing.
• Data Analysis & Reporting
  • Track operational trends, forecasting needs, and capacity planning to support business growth.
  • Maintain accurate vendor records, documentation, and reporting.
• Continuous Improvement
  • Identify opportunities for cost savings, process improvements, and operational efficiencies.
• Communication & Influencing Skills
  • Conduct regular business reviews with vendors to assess performance, identify issues, and implement improvement plans.

Qualifications

• Bachelor’s degree in business administration, Supply Chain Management, Finance, Operations, or a related field. Substantial professional experience may be considered in lieu of a formal degree.
• 5+ years of experience in vendor management, procurement, sourcing, supply chain, or contract management.

Requirements

• Strong negotiation and contract management skills.
• Experience managing vendor performance and supplier relationships.
• Excellent analytical, communication, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, particularly Excel and Power BI.
• Ability to manage multiple priorities and work effectively with cross-functional teams.

Benefits

• Compensation Range: $149,000 - $155,000 annually.
• This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location.
• Compensation may vary for positions based in high cost-of-labor markets.

Company Description

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.

We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.