[Hiring] Senior Manager, SPD Solutions @Talent Acquisition Team

Role Description

The Sr. Manager, SPD Solutions is a leadership role for an experienced Sterile Processing Department (SPD) leader who brings hands-on experience running SPD operations and/or supporting the OR, and who knows firsthand what it takes to run a high-functioning department. This individual will also have consulting experience specific to the SPD and will oversee the successful implementation of surgical instrument management solutions across Integrated Delivery Networks (IDNs) and hospitals, directly managing a team of SPD Solutions Specialists and Technicians. This role requires regular travel to customer sites and a willingness to be hands-on in the field with teams and hospital partners.

• Lead, coach, and develop a high-performing team of SPD Solutions Specialists and Technicians.
• Bring order and consistency to how Aspen implements IDN and hospital-level contracts.
• Plan, coordinate, and oversee the implementation of IDN and hospital-level contracts.
• Serve as the primary liaison between Aspen Surgical and customer stakeholders.
• Collaborate with Regional Directors, Account Executives, and Account Managers.
• Review and validate cross-referenced surgical instrumentation data.
• Leverage hospital instrument tracking systems to obtain customer data.
• Track and report on project milestones, purchasing compliance, and team performance metrics.
• Develop, document, and continuously refine standardized processes and best practices.
• Lead regular team and stakeholder meetings to monitor project progress.
• Ensure all direct reports meet hospital credentialing requirements.
• Travel regularly to customer sites to support team members.
• Support cross-functional collaboration with Sales Operations, Clinical, Supply Chain, and Distribution Center teams.

Qualifications

• 7+ years of progressive experience in Sterile Processing (SPD) and/or OR operations.
• Demonstrated experience leading and developing people.
• Deep, working knowledge of SPD and/or OR workflows, instrumentation handling, and operational pressures.
• A track record of making inconsistent processes lean and standardized.
• Bachelor's degree in Business, Healthcare Administration, or related field preferred.
• Prior experience with consulting engagements, IDN conversions, and contract implementations strongly preferred.
• Advanced proficiency in Microsoft Excel, Salesforce, and relevant ERP/data systems.
• Strong leadership, organizational, and project/process management skills.
• Exceptional communication and interpersonal skills.
• Analytical mindset with strong attention to detail.
• Willingness and ability to travel up to 50% (or more, as needed).

Benefits

• Equal opportunity employer.
• Celebration of employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.