[Hiring] Senior Manager, Solutions Engineering @Tines

Role Description

Tines is seeking a Senior Solutions Engineering Manager to develop, grow, and manage a high-performing team of Solutions Engineers in the Eastern US region. The ideal candidate will partner with Sales, Professional Services, and Customer Success teams to build a high-growth business in this strategic region. You will provide guidance and a roadmap to success regarding the implementation of Tines' solutions with new and existing customers while developing and executing impactful regional strategies.

The successful candidate is a natural collaborator who thrives in a fast-paced, high-growth environment where you are developing and executing account strategies, building and mentoring a high-performing team, and collaborating cross-functionally with every area of the organization.

What You Will Be Doing:

• Recruit, hire, and develop new solutions engineers and coach them on providing technical expertise to customers through sales presentations, solution designs, demonstrations, and POVs.
• Partner with your Sales Leader counterparts to create a strategic GTM plan for the Eastern US region with clear deliverables, alignment with cross-functional teams, and measurable business outcomes.
• Be a key member of the Eastern US leadership team for Tines with ownership of all pre-sales aspects of the business for the region.
• Participate in success execution as both a player and a coach, performing account activities including opportunity coaching, account strategy, and technical executive sponsorship.
• Collaborate cross-functionally with Sales, Marketing, Customer Success, Sales Enablement, Product & Engineering, and the Partnerships teams to create a consistent and scalable customer journey.
• Foster an inclusive and collaborative solutions engineering environment with a culture of coaching, learning, growth, development, and feedback.
• Act as an escalation point for pre-sales technical issues from the field.
• Provide effective technical leadership and direction in customer meetings – sharing technical trends, competitive, and product information.

Qualifications

• A strong technical background in automation, security, and traditional integration technologies.
• Prior hands-on experience in solutions engineering or technical pre-sales.
• Ability to communicate complex technical concepts in a simple yet comprehensive way to non-technical and technical professionals alike.
• Experience in nurturing the development of highly skilled teams.
• Ability to gain trust across internal and external functional leaders.
• Exceptional communication skills to understand customer needs and navigate to successful outcomes.
• Decision making based on data with a willingness to experiment and iterate.
• Ability to motivate change within customers and internal organization.

Requirements

• 5+ years of experience as a Solutions Engineering leader.
• Track record in building organizations and hiring and training top talent.
• Ability to identify and communicate the business value of technology decisions.
• Experience as a Pre-Sales Engineer within the enterprise software industry.
• A passion for team and team members' success by providing technical guidance and coaching and enabling career development.

Benefits

• Target Annual Compensation: $270-285K OTE.