[Hiring] Senior Manager, Revenue Operations @Texada Software

Role Description

We're hiring a Senior Manager, Revenue Operations to lead & own the systems, process, and reporting infrastructure that runs Texada's sales & customer success organizations. This isn't a back-office builder role: you'll design and run the forecast and pipeline cadence, create accountability and collaboration mechanisms for sales processes, and be the person execs and functional leaders turn to for a clear read on where the business stands.

You'll lead a team responsible for day-to-day administration of HubSpot CRM, DealHub CPQ, and other revenue facing systems staying hands-on in maintaining and refreshing these systems as the business evolves. Reporting to the CFO — and working in lockstep with Sales & Customer Success leaders — you'll help drive accountability into the sales & customer success teams and pull the rest of the organization into supporting sales & customer success where it matters most.

What Success Looks Like

• Cadence & Accountability: A running forecast/pipeline review cadence with full rep attendance, prep compliance, and follow-through on commitments
• Forecast Accuracy: Reduced variance between forecast and closed results quarter over quarter
• Executive Visibility: Leadership and the exec team have a clear, trusted, real-time read on pipeline and forecast status
• Deal Health: Faster identification and resolution of stalled or at-risk opportunities
• Systems & Team: Sales systems kept current and administered cleanly by your team

What You'll Own

• Sales Cadence & Operations
  • Design and personally run the forecast and pipeline review cadence
  • Own the cadence agenda, prep materials, and follow-through on commitments made in-meeting
  • Present pipeline, forecast, and win/loss status to the exec team and functional leaders on a recurring basis
  • Partner with the SVP of Sales to flag reps and deals falling behind cadence, and drive corrective action
  • Translate sales data into a narrative the rest of the org can act on — so Marketing, CS, and Product know where to lean in
  • Administer processes for sales & customer success variable compensation
• Systems Ownership & Team Leadership
  • Lead the team responsible for CRM, CPQ, and other sales-critical systems; stay directly involved in system architecture, configuration, and ongoing maintenance and refresh
  • Evaluate, implement, and govern GTM tools to ensure they're scalable and aligned with business needs
  • Ensure data hygiene and system integrity across all GTM platforms support reliable reporting and forecasting
• Deal Desk, Revenue Modeling & GTM Planning
  • Own the deal desk function — pricing structures, approvals, and revenue modeling
  • Oversee commission plan administration, including calculations, tracking, and stakeholder communication
  • Partner with the SVP of Sales, Director of Sales, and Customer Success on territory design and GTM planning
  • Provide process documentation, training, and support to drive adoption across the sales org

Qualifications

• 5–7 years in Sales/Revenue Operations or Business Systems in a high-growth B2B SaaS company, including experience running (not just building) forecast or pipeline review cadences
• Experience leading or mentoring at least one team member, ideally within sales/revenue operations or business systems
• Comfortable presenting to and being pressure-tested by executives, and direct enough to hold reps accountable in the room
• Deep expertise in leading CRM and CPQ tools
• Experience in deal desk operations, sales compensation, and revenue forecasting
• Track record of improving operational workflows and maintaining clean, reliable data
• Understanding of SaaS GTM metrics and pipeline management

Nice to Have

• Frontline sales or sales management experience, giving you credibility running the room with reps
• HubSpot experienced, or have led a major CRM reimplementation or migration project
• Built or scaled commission models and can speak to your role in aligning comp plans with strategy
• Proficiency in using AI tools to enhance content creation, personalize messaging, and improve workflow efficiency

Competencies

• Executive Presence: You run the room — comfortable presenting to and being challenged by execs, and direct with reps who are behind
• Operational Excellence: You bring accuracy, rigor, and structure to everything you do, and anticipate problems before they become issues
• Systems Thinking: You understand how tools, data, and processes connect across the revenue funnel
• Communication & Collaboration: You build trust quickly and can influence without authority

Compensation

$130,000–$140,000 CAD base salary + 10% annual bonus, commensurate with experience.

Our Core Values

• Purposeful, Passionate, and Proud: Making a difference for our industry, our customers, and each other.
• Innovators & Learners: We try new things. As long as we're learning, we're succeeding.
• Driven to Improve, Not to Be Perfect: “Most Improved” is our favorite award.
• Delivering our Long-term Vision Today: A long-term vision, brought to life now.
• Powerful Together: Different people, different cultures, stronger together.