[Hiring] Senior Manager, Network Operations @Marqeta

Role Description

As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical infrastructure modernization initiative. This role combines strategic leadership with hands-on technical expertise as we transition from traditional data center infrastructure toward a more cloud-native architecture while maintaining our industry-leading 99.999% uptime commitment.

You'll lead a team responsible for both our AWS-based cloud network infrastructure and physical Points of Presence (POPs) hosted in colocation facilities, driving automation initiatives and architectural evolution while ensuring the reliability our customers depend on.

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

Qualifications

• 7+ years of network engineering experience in production environments
• At least 3 years leading and developing technical teams
• Hands-on Cisco expert — deeply comfortable with switching platforms and routing protocols like BGP and OSPF
• Experience architecting and managing Palo Alto Networks firewall deployments
• Deep, practical knowledge of AWS cloud networking — VPCs, Transit Gateways, Direct Connect, CloudFront, Route53
• Track record of owning and maintaining high-availability networks at 99.9%+ uptime
• Experience with Terraform and infrastructure-as-code practices
• Strong foundation in network automation, scripting, and DevOps practices
• Bachelor's degree in Computer Science, Information Systems, or equivalent expertise through hands-on experience

Requirements

• Shape the careers of a talented team of network and software engineers
• Build a high-performance culture focused on automation, reliability, and continuous improvement
• Drive talent strategy through performance management and career development planning
• Lead infrastructure transformation from physical data centers to a cloud-native network architecture
• Champion automation by leveraging Terraform and infrastructure-as-code practices
• Own the strategic roadmap for right-sizing our physical POP footprint
• Design secure and scalable network solutions
• Stay sharp at the hardware level with hands-on expertise in Cisco switches and Palo Alto firewalls
• Architect and optimize AWS cloud networking
• Protect 99.999% uptime through proactive monitoring and incident response
• Take full ownership of Marqeta's corporate network infrastructure
• Oversee the Cisco Meraki platform and ensure reliable Wi-Fi access
• Manage ISP relationships and circuit management
• Partner with the security team to implement corporate network security policies
• Plan ahead to manage corporate network capacity
• Cultivate strategic relationships with colocation providers and key network hardware vendors
• Negotiate contracts and SLAs to optimize cost and performance outcomes
• Translate network strategy into business value
• Communicate complex concepts and project progress with clarity

Benefits

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual “development dollars” to support growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

Company Description

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, providing unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time.

• Powering well-known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc.)
• Opportunity to work with innovators around the world and unlock equitable financial access for all.