[Hiring] Senior Manager, In-Store Strategy & Operations @DoorDash

Role Description

DoorDash is looking for a hands-on, ownership-minded Strategy & Operations Associate to drive growth on our DoorDash Reservations Marketplace. In this role, you will be responsible for defining and operationalizing how merchants grow their reservations on DoorDash. This role sits at the intersection of Strategy & Operations, Merchant Success, Marketing, and Product.

• Turn ambiguous problems into clear playbooks.
• Design repeatable growth motions.
• Ensure internal teams are enabled to execute consistently and effectively.
• Report to a Strategy & Operations Director within the In-Store team.

You’re excited about this opportunity because you will…

• Invent the future of local commerce.
• Own new business opportunities from 0-to-1 and 1-to-100 across GO and card-linking.
• Drive "visible from space" impact that takes DoorDash's in-store business to new heights.
• Operate as a hands-on owner, leveraging AI as a force multiplier.
• Partner closely with cross-functional teams and external partners to bring new use cases to market.
• Identify and solve the highest-leverage new problems to grow DoorDash's in-store presence.

Qualifications

• 7+ years of relevant experience in strategy, operations, consulting, banking, or a high-growth tech environment.
• Bias to action and agility — you move quickly and thrive in a fast-paced, constantly evolving environment.
• "Breakthrough walls" mentality — you push the envelope of what's possible.
• Clarity of thought and executive communication — you create clarity and focus in complex, ambiguous problem spaces.
• Team leadership — you have a track record of building, leading, and developing high-performing teams.
• Customer and experience orientation — you think like a consumer and operate like a merchant.
• AI-native problem solver — you're an early, heavy adopter of AI tools.

Requirements

• Position expected to be filled by 10/10/26.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits and commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance and a mental health program.
• Flexible paid time off/vacation for salaried roles.
• Vacation and paid sick time accrual for hourly roles.