[Hiring] Senior Manager, Food Safety @Denny's

Role Description

• Provide strategic guidance on food safety procedures and policies.
• Ensure validation compliance to all safety programs and development of a true safety and compliance culture.
• Train and educate on all food safety programs, discuss all Area/Regional results and performance trends.
• Meet with and counsel franchisees/company leaders and report findings.
• Create a positive, competitive atmosphere to change behaviors and improve results.
• Provide appropriate operational support/follow-up to ensure opportunities for improvement are identified and corrected.
• Work with outside agencies (e.g., federal, state, and local law enforcement) as necessary.
• Act as a liaison with Franchisees/Company Field Leaders, Learning & Development, Operations Excellence, and other teammates to develop and implement E-Learning in Food Safety & Safety Modules/Programs.
• Advise company/franchise Operations regarding monitoring/maintaining programs for compliance with state, federal, and OSHA requirements.
• Counsel Franchisees/company leaders to work with Risk Management, Operations, and Health Departments regarding communicable diseases, outbreaks, and local/state protocols.
• Coach, teach, and support leaders on all levels regarding brand standards, regulatory rules/regulations, safety, and operating procedures.
• Develop key escalation processes related to trending of hotline calls/complaints (products, equipment, regulatory & OSHA requirements) and requests from the field.
• Follow up and gather information/data on calls from Operations, 3rd party auditing vendors, health departments, guests, and work as a liaison to ensure brand Food Safety/HACCP standards are met in all restaurants.
• Attain information/facts needed regarding allegations of foodborne illnesses, safety issues/trends in restaurants and follow up with Franchisees/Company Operations as appropriate.
• Advise all investigations and resolutions comply with applicable federal, state, and local laws, as well as company policies.
• Investigate and assist with administrative hearings & fines related to restaurants.
• Work with Operations and an appropriate vendor regarding reported pest activity via 3rd party audit, Guest Complaints, and Health Inspections.
• Oversee the compliance of Cook’s/Server’s (Food Chart and Quick Reference) guides sent to the restaurants.
• Oversee the compliance of key areas of the business such as Cook and Server Prep/Pull Charts, Manager Logbook, and Walk Through/Temperature Book annually, review with OBAC/Franchisees/Company Leaders.
• Develop guidelines for Brand Standards/HACCP manual, Menu HACCP for all new products.
• Support Core Menu updates/changes, Module resources, recipe cards, and assist with Product Development for food safety and brand standards compliance.
• Develop/Revise Food Safety Audit form and Food Safety Resource Guide for traditional and non-traditional restaurants.
• Counsel franchisees in completing the food safety section of plan reviews for permitting purposes.
• Act as the contact for Restaurant Food Safety & EHS.
• Actively participate on Operational BAC committees.
• Implement the current FDA Food Code to meet or exceed Denny’s Brand Standards.
• Collaborate with cross-functional departments to ensure food safety, cleanliness, environmental health & safety, and brand standards are in place that meet or exceed regulatory rules and regulations.
• Analyze behaviors and trends in company restaurants and develop strategies for execution and improvement.
• Attend area/regional meetings to share up-to-date information, trend reporting, results, and delineate corrective actions needed as a team for improvements.
• Teach/coach/update field leaders (DMs/FBCs/RDFOs) through communications addressing actions with solutions.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in food science, microbiology, or a related field.
• Master’s degree preferred.
• Food Safety Certified Manager certification.
• Instructor/Proctor status preferred.
• Certified Professional Food Safety (CP-FS) preferred.

Requirements

• Minimum 10 years’ experience within food safety, with at least 5 years supporting/overseeing restaurant food safety programs.
• Previous franchise operations support experience is a plus.

Benefits

• Minimum pay: $88,000.00
• Maximum pay: $121,000.00
• This range represents the pay range for all positions in the job grade within which the position falls.
• Actual pay will take into account a range of factors, including location and experience.

Company Description

Denny's, Inc. is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000.

Denny’s, Inc. participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization.