[Hiring] Senior Manager, Business Analysis & Consulting @CVS Health

Role Description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate.

Aetna Medical Affairs is a clinically focused center of excellence working in close collaboration with all Aetna business units and cross-enterprise partners to ensure high-value care in support of our members, providers, and plan sponsor clients. We are seeking a Senior Manager, Business Analysis & Consulting (Medicare) to join a newly developed team in an essential role focused on shaping and executing the care delivery strategy for Medicare patients requiring post-acute care.

The ideal candidate will possess strong critical and strategic thinking skills and have a keen ability to translate clinical/business objectives into discrete analytic evaluations which leads the team to actions to drive performance results. The Senior Manager will work closely with senior clinical leaders and cross-functional/cross-enterprise teams to:

• Establish effective management reporting solutions
• Evaluate data for key insights
• Design solutions and interventions from those insights
• Implement such solutions

The role must be an effective communicator with strong executive presentation skills. Furthermore, he or she should be self-motivated, organized, creative, resourceful, and be able to lead and influence without authority to drive collaboration, alignment, and accountability across the enterprise. In this role, the Senior Manager will lead cross-functional initiatives with multiple clinical teams, operational teams, analytic teams, and external partners to deliver data-driven impact.

Qualifications

• 7+ years of experience in data reporting, analytics, information management, or related field
• 3+ years of such experience specific to the healthcare industry; consulting experience strongly preferred
• Deep knowledge of healthcare/clinical/health plan data and proficiency in analyzing such data
• Experience designing reporting solutions in collaboration with clinical stakeholders
• Project management certification or equivalent experience
• Bachelor’s Degree in related field or equivalent experience

Requirements

• Define program reporting strategy and corresponding assets/enhancements
• Execute plans against this strategy in coordination with critical cross-functional partners
• Direct and conduct data analyses to extract clinical/business intelligence and identify actionable opportunities
• Build and maintain strong working relationships with leaders and their team members across the enterprise, notably within Clinical, Analytics, and Operations
• Define adjusted reporting needs across Post-Acute program, and implement reimagined management process to drive outcomes within specific membership sub-groups and markets
• Lead discrete initiatives as-needed, beyond business analytics (example: design and deploy a new patient-facing intervention strategy)
• Craft and deliver executive-level briefings and recommendations
• Lead systematic reviews to assess and monitor key macro and micro drivers of healthcare quality, affordability, and experience
• Drive successful and timely deliverables
• Anticipate, identify, and troubleshoot barriers to success
• Advise on strategies and options to meet target needs and opportunities for improvement

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility