[Hiring] Senior IFS Analyst @Henry Schein

Role Description

Detail-oriented and proactive IFS Cloud FSM Configuration and Training Analyst to support the configuration, optimization, and user adoption of the IFS Cloud Field Service Management platform. This role will work closely with business units and technical teams to configure workflows, enable efficient service operations, and provide training and documentation for end users.

Qualifications

• 3+ years of experience with IFS Field Service Management (or similar FSM platforms).
• Experience configuring cloud-based ERP or FSM systems, ideally IFS Cloud.
• Using ClickLearn to create SOPs and Training materials.

Requirements

• Strong understanding of field service workflows, technician dispatching, and mobile operations.
• Experience with IFS Mobile Workforce Management or IFS Planning & Scheduling Optimization (PSO).
• Proficiency in MS Office Suite; experience with reporting tools (Power BI, Crystal Reports) is a plus.
• ClickLearn platform within IFS Cloud.
• Formal Microsoft training in .NET and SQL Server.
• Understanding of data structures and relationships at a technical level including basic transact-SQL knowledge.

Benefits

• Medical, Dental and Vision Coverage.
• 401K Plan with Company Match.
• PTO.
• Paid Parental Leave.
• Income Protection.
• Work Life Assistance Program.
• Flexible Spending Accounts.
• Educational Benefits.
• Worldwide Scholarship Program.
• Volunteer Opportunities.