[Hiring] Senior GTS Configuration Lead (Implementation & Maintenance) @RTX

Role Description

RTX's PST (Process and System Transformation) Team is seeking a Senior GTS Configuration Lead (Implementation & Maintenance). This role involves supporting the system build, implementation, and maintenance activities for the OneRTX initiative, which aims to harmonize key business processes, tools, metrics, and reporting across the organization.

This role is responsible for contributing to the successful delivery within each phase of the program including:

• Blueprint: Detailed design for processes, utilizing best practices and maximizing process harmonization opportunities; evaluation of gaps and making scope decisions.
• Build: Collaborate with an integrated team of external resources and internal RTX team members in the configuration and development of system capabilities.
• Testing: Support the creation and execution of test scenarios and scripts; work alongside business leaders and testers to ensure proper functionality and defect resolution.
• Cutover & Hypercare: Support successful migration from legacy systems to new environments. Support go-live and the continuation of RTX business’ financial and operational performance.

The SAP GTS Configuration Lead will support the design, implementation, and support efforts for the SAP Global Trade Services solution to streamline RTX’s global trade compliance and customs processes.

You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally using SAP’s S/4HANA solution.

What You Will Do:

• Configure and customize SAP GTS modules (Compliance, Customs, Risk Management, and Electronic Reporting).
• Lead end-to-end implementations, including configuration, SAP S/4HANA integration, and testing.
• Collaborate with business and cross-functional teams to gather requirements, design solutions, and align processes with SAP GTS capabilities.
• Enhance GTS processes using S/4HANA GTS module while aligning with RTX's operating model and industry best practices.
• Develop innovative solutions to support digital strategies and design goals.
• Evaluate and recommend bolt-on applications based on functional needs and best practices.
• Assist with data mapping and testing for process and data teams.
• Document configurations, process flows, and data policies for common solutions.
• Provide functional specifications for forms, reports, enhancements, integrations, and workflows within the GTS program scope.

Qualifications

• Typically requires a University Degree and minimum of 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience.
• Hands-on technical experience configuring, building, and implementing SAP GTS, including Compliance and Customs Management, as well as integration with SAP EWM and other logistics modules.
• Background in export/import legal control processes, such as license determination, embargo checks, duty savings through preference management, and conducting risk assessments with mitigation strategies.
• Involvement in managing and updating compliance master data (e.g., ECCNs, HTS codes), customs valuation, duty calculations, and preference management processes.
• Ability to travel up to 25%.

Requirements

• Exposure of implementing Extended Warehouse Management.
• Prior experience working on large, complex Aerospace & Defense enterprise projects -- or similarly regulated, large organization.
• Experience with agile frameworks/iterative approaches to software development and implementation projects.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!