[Hiring] Senior Go To Market Systems Engineer @PerfectServe

Role Description

PerfectServe is a healthcare communication and clinical workflow company serving thousands of practices, hospitals, and health systems across the US. We help care teams communicate faster and route the right information to the right person at the right time.

This role exists because our go-to-market motion has the same problem every fast-growing B2B team has:

• Business Development Leads spending hours on prospect research.
• New Logo Sales Leaders prepping for calls from scratch.
• Pipeline patterns that take a quarter to surface in a dashboard.

We want to fix that with AI. The Senior Go-To-Market (GTM) Systems Engineer will build the agents and automated workflows that compress that work so our sales and marketing teams can spend their time on judgment, not repetition.

This is a hands-on engineering role embedded in Commercial Operations. You will report to the VP of Commercial Operations and have direct visibility with the CRO. Healthcare go-to-market is a regulated environment, and your work will need to respect HIPAA constraints when workflows touch customer or patient data.

What You Will Build

• Design and ship AI agents and automated workflows that move our revenue motion.
• Lead enrichment agents built on Clay, Claygents, ZoomInfo, and Snowflake that turn raw inbound and outbound lists into ranked, contextual leads.
• Outbound personalization agents that write the first draft of cold outreach.
• AI-assisted New Logo Sales Leader research workflows that produce meeting prep, account briefs, and call summaries in minutes.
• Pipeline pattern detection agents that read our deal data in Snowflake.
• Agentic deal review and forecast support that helps managers spot what is real, what is slipping, and what to coach on before each forecast call.
• Salesforce and Pardot integrations that wire all of the above into the systems the team already lives in.

What Success Looks Like

• By month 3: You have shipped at least one agent in production, with measurable adoption by new logo sales leads.
• By month 6: Manual research and prep time across sales and marketing workflows is meaningfully reduced (target 40 to 60 percent).
• By month 12: AI agent adoption is part of how the team operates, with measurable contributions from the workflows you have shipped.

What You Will Bring

• 6 to 9 years of experience in GTM engineering, RevOps, growth, product, or a related B2B technical role.
• Hands-on experience building AI workflows or agents that solve real business problems.
• SQL fluency; able to write queries against Snowflake or comparable data warehouses.
• Experience integrating across CRM (Salesforce), marketing automation (Pardot or comparable), and a modern GTM stack.
• Strong analytical and systems-thinking ability.
• Effective written and verbal communication.

Role Scope

• Individual contributor. No direct reports.
• Embedded within the Commercial Operations organization.
• Cross-functional collaboration with Marketing, Sales, SDR, and Operations.
• Direct interaction with executive leadership including the Chief Revenue Officer.
• Remote, US or Canada based. Some occasional travel for offsites and team meetings.

Benefits

• Remote first work environment.
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy.
• Internal Advancement Opportunities.