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Senior Functional Consultant @Desbytech

[Hiring] Senior Functional Consultant @Desbytech

Mar 29, 2025 - Desbytech is hiring a remote Senior Functional Consultant. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

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Role Description

We are seeking an experienced Senior Functional Consultant to lead our efforts in optimizing and transforming client business processes through strategic ServiceNow implementations. The ideal candidate will have extensive experience in business process consulting within the ServiceNow ecosystem, showcasing a profound ability to deliver high-impact solutions that drive efficiency, innovation, and scalability. This role demands deep engagement with clients to understand their strategic goals, coupled with the leadership to guide teams through complex ServiceNow solutions aligned with business objectives.

  • Lead in-depth analysis of client's current business processes, identifying opportunities for optimization and automation using ServiceNow.
  • Develop comprehensive business process re-engineering strategies to improve efficiency, reduce costs, and enhance service delivery.
  • Translate complex business requirements into detailed functional specifications and actionable ServiceNow implementation plans.
  • Serve as a trusted advisor to clients, providing insights on ServiceNow capabilities and industry best practices to support strategic decisions.
  • Coordinate with project managers, technical teams, and stakeholders to ensure seamless delivery of ServiceNow projects that meet and exceed client expectations.
  • Spearhead change management initiatives, ensuring smooth transition and high adoption rates of new processes and systems.
  • Design and deliver tailored training programs to clients, empowering them with the knowledge to maximize the benefits of their ServiceNow investment.
  • Lead, mentor, and develop junior consultants, fostering a culture of excellence and continuous learning within the team.

Qualifications

  • Bachelor’s degree in business administration, Information Technology, or related field, or equivalent combination of education, training, and practical experience
  • 5+ years of proven experience in business process consulting, with a strong focus on ServiceNow solutions.
  • Demonstrated success in leading large-scale ServiceNow implementation projects with significant business impact.
  • Comprehensive knowledge of ServiceNow’s platform capabilities and how they can be leveraged to solve business challenges.

Requirements

  • Excellent analytical, strategic thinking, and problem-solving skills.
  • Exceptional communication and client management skills, with the ability to engage effectively at all levels of an organization.
  • Strong leadership qualities and experience mentoring team members.
  • Certification in ServiceNow System Administration or ServiceNow Implementation Specialist is a plus.

Benefits

  • At DESBY, you'll be part of a dynamic startup where your voice matters. Shape industry standards, influence processes, and drive innovation from day one.
  • Our rapid growth means unprecedented opportunities for professional advancement and skill development.
  • We believe in the power of individual contribution. Every team member brings unique perspectives and skills that help shape our success.
  • Our flat organizational structure ensures your ideas are heard and valued.
  • Your career path at DESBY isn't confined to a predetermined track. We encourage you to explore different areas of expertise and create your own professional development roadmap.
  • Through our structured mentorship program, you'll gain insights from industry veterans, develop new skills, and accelerate your professional development.
  • As part of our team, you'll have the unique opportunity to work on our own instance of ServiceNow, continuously innovating and testing new features.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   All others
Senior Functional Consultant @Desbytech
All others
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Mar 29, 2025
Apply for this position Unlock 55,388 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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