[Hiring] Senior Event Technology Specialist @One10

Role Description

The Event Technology Specialist is responsible for providing subject matter expertise for program registration solutions. Understand the client’s requirements of the program and configure registration websites and Mobile Apps to accommodate client and project needs.

Scope of Work

• Consult with appropriate event stakeholders to deliver an optimal technology solution based upon event requirements.
• Gather and document requirements for each opportunity, and update as appropriate through the event live cycle.
• Establish and manage a timeline for each assigned project; promptly communicating changes that will impact the delivery dates and or implementation effort.
• Configure client websites using the registration platform contracted for each client.
• Troubleshoot throughout registration lifecycle and promptly address issues to limit downtime and ensure appropriate site functionality.
• Perform User Acceptance Testing (UAT) on all sites built, and other sites as requested.
• Prepare and brief the Customer Xperience team to ensure they are prepared to support the event.
• Support Customer Xperience team on registration and mobile app related questions as necessary.
• Support or configure mobile app content, integration, and app deployment as requested.
• Become familiar with the assigned client accounts to understand their priorities, nuances, and key deliverables.
• Proactive support of teammates to ensure collective team success.
• Drive for continuous improvement through build experience, and leveraging available training.
• Perform other duties as requested.

Qualifications

• 4-year degree or equivalent experience.
• Knowledge of the meeting and event industry is preferred.
• Demonstrated technical and analytical aptitude.
• Proficiency in Microsoft Office Suite.
• Knowledge of event registration tools preferred (e.g., Cvent, Aventri, Certain).
• Knowledge of Event Mobile Apps preferred (e.g., CrowdCompass, QuickMobile, Eventbase).
• HTML and CSS proficiency a plus.
• Ability to work independently, as well as part of a team.
• Skill in organizing and prioritizing work.
• Proven ability to handle multiple projects simultaneously.

Requirements

• Maximum Base Pay: 70,000.00 USD.