[Hiring] Senior Engagement Manager @Snowflake

Role Description

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Qualifications

• Typically a minimum of 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree, or equivalent experience.
• 10+ years in a Sales and Services Delivery role interfacing with executives on complex technical implementation projects such as cloud data warehouse and data platform implementation, modernization, or AI/ML adoption.
• Proven achievement of quantitative targets such as bookings, utilization, consumption, and delivery margin.
• Demonstrated experience leading discovery, shaping scope and value propositions, and closing services deals as part of a sales team.
• Hands-on mastery of project governance (WBS, RAID, critical path), change management, and project financials (EAC).
• Ability to command a room of C-suite executives while holding technical credibility in deep-dives with engineering and data science teams.
• Direct experience across data platform modernization (data warehousing, migration, BI, cloud data platforms) and AI/ML or GenAI adoption.
• Proven ability to work as one team with sales, pre-sales, and delivery colleagues across locations.
• Comfortable switching instantly between sales support, project governance, and hands-on crisis management.

Requirements

• Be the local Frontier Engineering point of contact for New Zealand Account Executives.
• Lead customer discovery and journey workshops in New Zealand.
• Work with Services Solution Managers on commercial strategy, value-based pricing, proposals, and Statements of Work (SOWs).
• Contribute to and maintain an accurate bookings forecast and pipeline for your New Zealand accounts.
• Build services roadmaps with account teams and identify "white space" where new Snowflake capabilities solve customer business problems.
• Own the handoff from pursuit to delivery, ensuring delivery readiness.
• Lead engagements through go-live and close-out.
• Identify scope creep in real time and negotiate protective Change Orders.
• Own engagement financials, including revenue forecasting and budget burn-down.
• Serve as the initial point of escalation for customers, partners, and project teams.
• Drive knowledge transfer, final retrospectives, and value readouts.
• Engage C-level and VP stakeholders to create and execute services roadmaps.
• Translate field-level technical blockers into actionable feedback for Snowflake Product and Engineering teams.
• Maintain accurate Salesforce and financial system data for your portfolio.

Benefits

• Be the founding Frontier Engineering Engagement Manager in New Zealand.
• Own the engagement lifecycle end to end.
• Lead engagements across both Data Transformation and Agentic Transformation.
• A clear pathway to Principal level for those who demonstrate portfolio ownership, deal engineering, and market leadership.