[Hiring] Senior Director - Solutions Engineering @PTC

Role Description

PTC Inc. is seeking a highly motivated and experienced Senior Director of Solutions Engineering to lead our pre-sales technical strategy and execution. This role will be instrumental in driving the adoption of PTC's innovative solutions across various industries by building and mentoring a world-class team of solutions engineers, fostering strong customer relationships, and collaborating with sales, product management, and customer success teams.

• Lead, mentor, and develop a high-performing team of Solutions Engineers, fostering a culture of technical excellence, customer focus, and continuous improvement.
• Develop and execute a comprehensive pre-sales technical strategy aligned with PTC's go-to-market objectives, ensuring effective demonstration and articulation of PTC's value proposition.
• Collaborate closely with sales leadership to understand customer needs, identify key business challenges, and position PTC solutions effectively to drive revenue growth.
• Oversee the creation and delivery of compelling technical presentations, product demonstrations, proof-of-concepts (POCs), and workshops tailored to specific customer requirements.
• Provide technical leadership and guidance throughout the sales cycle, acting as a trusted advisor to both customers and the internal sales team.
• Champion customer success by ensuring proposed solutions are technically sound, scalable, and meet customer expectations.
• Drive continuous innovation in pre-sales methodologies, tools, and best practices to enhance team efficiency and effectiveness.
• Contribute to product strategy by providing valuable market feedback and customer insights to product management and engineering teams.
• Manage resources, budgets, and performance metrics for the Solutions Engineering team.
• Represent PTC at industry events, conferences, and customer forums, showcasing our technical expertise and thought leadership.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field; Master's degree preferred.
• 10+ years of progressive experience in pre-sales engineering, solutions architecture, or a related technical leadership role within the enterprise software industry.
• Proven track record of successfully leading and managing technical pre-sales teams, with a strong emphasis on coaching, development, and performance management.
• Deep understanding of PTC's product portfolio (e.g., IoT, PLM, AR, CAD) and/or related technologies and their application in various industries.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences, including C-level executives.
• Strong business acumen and a consultative approach to understanding and solving customer business problems with technology.
• Demonstrated experience in developing and delivering successful proof-of-concepts and technical validation strategies.
• Ability to travel as required to support sales opportunities and customer engagements.
• Experience with agile methodologies and a passion for driving digital transformation.

Benefits

• Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world.
• It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
• If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.