[Hiring] Senior Director of Coaching @BUFFINI & COMPANY

Role Description

The Senior Director of Coaching plays a critical role in ensuring the coaching organization operates as a consistent, scalable, and high-performing system. This role is responsible for owning the execution, performance, and operational effectiveness of the coaching organization.

• Owns end-to-end coaching system execution and performance.
• Leads Coaching Operations, Coach Development, and REALStrengths Profiling.
• Partners closely with the SVP of Coaching and the Director of Coach Development.
• Ensures coaching standards translate into measurable client and business results.
• Serves as the connective layer between coaching strategy and execution.
• Responsible for scalable digital infrastructure, automation, and AI-enabled tools.

Qualifications

• 8+ years of experience in coaching, leadership, operations, performance management, or organizational development.
• Proven experience leading multi-function teams and driving performance in a scalable environment.
• Strong understanding of coaching systems, performance metrics, operational execution, and leadership accountability.
• Demonstrated ability to translate strategy into clear execution, systems, and measurable outcomes.
• High level of ownership, accountability, and results orientation.
• Strong systems thinking with the ability to identify and solve patterns across people, process, performance, and client experience.
• Excellent leadership, communication, facilitation, and cross-functional collaboration skills.
• Experience in a coaching, service, training, or high-accountability performance environment preferred.
• REALStrengths knowledge and Buffini coaching experience strongly preferred.

Requirements

• Own and drive the day-to-day execution of the coaching operating system across all teams.
• Drive consistent adoption and execution of coaching frameworks, standards, and methodologies.
• Align coaching behaviors with defined scorecards, performance metrics, and client outcomes.
• Identify breakdowns in execution, consistency, or results and implement solutions that improve system effectiveness and scalability.
• Ensure operational infrastructure supports both coach experience and measurable client outcomes.

Benefits

• Fully remote role with expected travel for company events, coach intensives, and leadership summits.