[Hiring] Senior Director, Enterprise Architecture @The Cigna Group

Role Description

The Senior Director, Enterprise Architecture – PBM Modernization & Transformation is a senior technology executive responsible for defining and executing the architectural vision, modernization strategy, and target-state technology roadmap for the Pharmacy Benefit Management (PBM) organization.

• Spearhead the transformation of the PBM technology ecosystem.
• Evolve legacy, monolithic platforms and point-to-point integrations into a modern, scalable, domain-driven architecture.
• Enhance business agility, operational efficiency, and innovation.
• Provide strategic leadership across application modernization, platform rationalization, cloud adoption, integration modernization, data enablement, engineering transformation, and AI-driven innovation initiatives.
• Establish the architectural foundation required to simplify the PBM landscape, reduce technical debt, improve speed-to-market, and enable the next generation of digital healthcare capabilities.
• Champion the adoption of AI-enabled software development practices.
• Lead a team of enterprise architects, establish architecture governance and technology standards, and oversee technology strategy across critical PBM domains.

Qualifications

• 10+ years of progressive experience in enterprise architecture, technology strategy, or large-scale technology transformation leadership roles.
• Proven success developing and executing enterprise-scale modernization, platform, and data strategies.
• Strong executive presence with the ability to influence senior leaders and drive alignment across business and technology organizations.
• Demonstrated experience leading large-scale transformation initiatives in complex enterprise environments.
• Experience integrating security, compliance, risk management, and governance practices into technology platforms and engineering organizations.
• Exceptional communication, storytelling, facilitation, and stakeholder management skills.
• Experience operating in high-growth, transformation-focused, or highly regulated industries.
• Strong strategic thinking and systems-thinking capabilities, balanced with pragmatic execution and results orientation.

Requirements

• Define and execute a multi-year modernization strategy for PBM applications, platforms, and technology capabilities.
• Lead the transition from legacy monolithic systems to modular, cloud-native, API-first, and event-driven architectures.
• Establish technology strategies that improve scalability, resiliency, maintainability, security, and speed-to-market.
• Partner with business and technology leaders to identify and prioritize opportunities to embed Generative AI, Agentic AI, and intelligent automation into business workflows and operational processes.
• Define architectural patterns that support intelligent decision-making, workflow orchestration, automation, and enhanced user experiences.
• Ensure AI-enabled business solutions are built on secure, scalable, compliant, and well-governed enterprise platforms.
• Balance modernization investments across platform simplification, technical debt reduction, digital innovation, and AI-enabled business transformation.
• Establish and lead architecture review processes that promote speed, transparency, and sound decision-making.
• Define and maintain architecture principles, standards, governance frameworks, and decision records.
• Implement architecture decision metrics and service-level expectations to improve organizational agility and reduce delivery bottlenecks.
• Embed responsible AI and Generative AI design principles into enterprise solutions.
• Drive adoption of AI capabilities across pharmacy operations, clinical programs, digital experiences, analytics platforms, and enterprise workflows.
• Ensure enterprise AI solutions align with business objectives, regulatory requirements, and organizational standards.
• Partner closely with engineering leaders to ensure architectural strategies are successfully implemented and adopted.
• Define reusable patterns, reference implementations, and technology accelerators that improve delivery consistency and speed.
• Support early solution implementations and measure architecture adoption, business value, and operational outcomes.
• Lead, mentor, and develop a high-performing team of enterprise architects.
• Foster architecture communities of practice and promote knowledge sharing across engineering and technology organizations.
• Maintain enterprise architecture pattern libraries, standards repositories, and decision frameworks that enable scalable adoption of best practices.

Benefits

• Unique opportunity to lead significant modernization and transformation efforts.
• Shape the future of PBM technology, digital healthcare innovation, and AI-driven business capabilities.