[Hiring] Senior Data Entry Coordinator @Operation Homefront

Role Description

The Senior Data Entry Coordinator ensures that all registered events are built and maintained in the MyOH system and works closely with Field Office Staff to ensure the events are correct and up to date in both MyOH and Monday.com platforms. Additionally, this position communicates regularly with key stakeholders providing up to date event updates.

• Execute registration builds from intake tickets, overseeing full program registration cycle from beginning to end, while meeting deadlines.
• Liaison between FO and FSS for registration builds and revisions.
• Manages the event registration process in MyOH to include data entry and status monitoring.
• Builds and maintains registration Monday.com and Formstack forms throughout program cycles.
• Maintains all program registration event boards ensuring all updates are processed in a timely manner ensuring real-time event information is available.
• Submit social media tickets as appropriate for new event openings or updates.
• Create timelines for FO events and work collaboratively to finalize/assign due outs on Monday.com.
• Manages fill rate reports, delivering weekly insights to key stakeholders.
• Spearheads development of key event and registration resources – Event Information Submission Guides, Registration Request Policy, and Registration Review Guide – while overseeing the maintenance of FSS Data Entry SOPs.
• Support Family Support Services team with data entry and administrative updates and duties, including but not limited to surveys, outreach, research, reports, testing, calendar updates and various trackers.
• Assist FSS team in delivering program objectives correctly and on time.
• Optimize registration efficiency by identifying technical issues and working with IT to implement improved solutions.
• Performs other duties as assigned.
• Travel occasionally and participate in off-site events as required.

Qualifications

• High School diploma or equivalent required
• Bachelor’s degree preferred
• Data Entry experience preferred
• Experience with military families, programs, organizations, and terminology preferred
• MS Office Programs Word, PowerPoint, SharePoint, intermediate level Excel skills preferred
• Valid Driver’s License
• MVR – Motor Vehicle Report (annual)
• Criminal background check
• 100/300/100 personal auto coverage

Requirements

• General office and sedentary work environment.
• Use of personal computing equipment, telephone, multi-functioning printer and calculator.
• Manual dexterity, ability to lift up to 25 pounds.
• Ability to drive a motor vehicle and travel to and from meetings, training sessions or other business-related events as needed.
• May be required to work after hours to include weekends and holidays.

Company Description

Founded in 2002, Operation Homefront is a national nonprofit organization whose mission is to build strong, stable, and secure military families so they can thrive, not simply struggle to get by, in the communities they have worked so hard to protect.