[Hiring] Senior D365 F&O Implementation Support Consultant @BDO USA

Role Description

BDO Digital seeks a manager who will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP, CRM, HCM, and other related business applications.

Job Duties:

• Strategy, Requirements & Selection:
  • Participates in defining needs for existing and new EBA solutions.
  • Documents existing enterprise business applications, related business processes, and personas impacted.
  • Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements.
  • Envisions and develops representations of recommended future state options for evaluation by clients.
  • Understands related security structures and best practices.
  • Designs and develops scorecards for evaluation of candidate business applications.
  • Creates dashboard presentations of quantitative and qualitative scoring of candidate options.
  • Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client.
• Solution Functional Design:
  • Performs functional (business process) solution design in business applications contexts to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints.
• Consulting:
  • Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations.
• Program & Project Management:
  • Supports and manages aspects of business applications implementations.
  • Documents and maintains project milestones, phases, elements, and budget.
  • Monitors project progress by tracking risks, actions, issues, decisions, and other activities.
  • Develops references for users by writing and maintaining user documentation; providing help desk support; training users.
• Implementation and Support:
  • Provides functional support of EBA solutions and related technologies.
  • Manages and resolves issues, defects, and change requests.
  • Manages and performs systems configuration tasks for process workstreams as directed.
  • Provides ongoing support during project implementations and post-go-live support.
  • Responsible for configuration of solution based on requirements.
  • Fosters a positive demeanor, learning attitude and client service mentality with the team.
  • Travel – up to 25%, as needed.
  • Other duties, as required.
• Supervisory Responsibilities:
  • Owns and drives completion of key workstreams as directed by project leaders.
  • Manages project workstreams as directed.
  • Mentors and develops entry-level consultants and senior consultants.

Qualifications

• Bachelor’s Degree and six (6) or more years of industry experience with ERP systems, required; OR High School Diploma/GED and seven (7) or more years of industry experience with ERP systems, required.
• Six (6) or more years of business process analysis and/or business application education or experience, required.
• Four (4) or more years of education or experience with ERP or CRM Product, required.
• Some client-facing best practice consulting experience, preferred.
• One or more current business applications technology certifications, preferred.

Requirements

• Software: Microsoft Visio, PowerPoint, Word, and SharePoint, required.
• Experience with one or more ERP/CRM/HCM Solutions technology, required:
• Microsoft Dynamics 365 (D365), CRM, Business Central, F&SCM
• Ceridian Dayforce Solutions
• Salesforce
• Oracle NetSuite
• Acumatica
• SAP
• Infor
• Sage
• Syteline
• JDE
• IFS
• Any other ERP/CRM Software
• Smartsheet, preferred.
• Enterprise software strategy, selection, and implementation experience, preferred.

Benefits

• Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
• National Range: $127,000 - $189,000.
• Maryland Range: $127,000 - $189,000.
• NYC/Long Island/Westchester Range: $127,000 - $189,000.
• BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world.
• We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
• BDO Total Rewards encompass more than traditional benefits.