[Hiring] Senior Cybersecurity Incident Response Engineer @Starbucks Coffee Company

Role Description

As an Incident Response Engineer Sr, you will be responsible for managing and running cyber security incident investigations across Starbucks.

• Identify and investigate security threats: You'll be the first line of defense, identifying, triaging, and digging into potential security incidents.
• Leading incident response efforts: When something goes wrong, you’ll help coordinate containment, remediation, and root cause analysis to ensure we resolve issues quickly and learn from them.
• Performing forensic analysis: Whether it’s on endpoints, across the network, or in the cloud, you’ll conduct forensic investigations to uncover how incidents occurred and what was affected.
• Creating and maintaining playbooks: You’ll document and implement runbooks and standard operating procedures to make sure our response efforts are consistent and efficient.
• Building tools and automation: You’ll design and develop capabilities that help us respond faster and smarter, including automation to streamline repetitive tasks.
• Supporting the team: You’ll act as a mentor and escalation point for junior team members, helping them grow and ensuring high-quality work across the board.
• Living our values: You’ll model and act in accordance with Starbucks’ guiding principles, contributing to a culture of integrity, collaboration, and excellence.

Qualifications

• 5 or more years of experience in Information Technology, Information Security or similar disciplines.
• 2 additional years of experience in a Security Operations Center (SOC), Incident Response, or similar capacity responding to alerts and/or incidents.
• Effective written and oral communication skills with both technical and non-technical audiences.
• Deep technical understanding of modern Cybersecurity principles.
• Demonstrated experience with threat hunting for threat actor TTPs based on MITRE ATT&CK framework.
• Ability to balance multiple priorities and meet deadlines.
• Ability to quickly learn new technology concepts.
• Understanding of compliance and regulatory requirements such as SOX and PCI.
• Strong collaboration mindset.
• Excellent problem-solving abilities.
• Passionate about cybersecurity and self-driven to become an expert.

Benefits

• Access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability.
• Paid parental leave.
• Family expansion reimbursement.
• Paid vacation from date of hire.
• Sick time (accrued at 1 hour for every 25 hours worked).
• Eight paid holidays and two personal days per year.
• 401(k) retirement plan with employer match.
• Discounted company stock program (S.I.P.).
• Starbucks equity program (Bean Stock).
• Incentivized emergency savings and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to other educational opportunities.
• Access to backup care and DACA reimbursement.