[Hiring] Senior Crop Insurance Claims Auditor @Sompo International

Role Description

As a Senior Crop Insurance Claims Auditor, you will deliver exceptional customer service to agents and producers by accurately and efficiently reviewing and processing medium to complex crop insurance claim files. You will serve as a subject matter expert in at least one area of claims auditing, providing guidance and expertise to support colleagues and ensure consistency and quality across all audit activities.

Location: This position will be remote and may be based in any of the following states: Kansas, Iowa, Montana, Missouri, North Dakota, South Dakota, Colorado, Minnesota, or Nebraska.

What you’ll be doing:

• Accurately and efficiently audit and process crop insurance claims to meet quality, compliance, and production standards.
• Communicate with underwriters, adjusters, agents, and producers to ensure timely resolution of claim-related issues.
• Work independently and collaboratively to identify issues, evaluate solutions, and recommend appropriate resolutions.
• Research and interpret policy guidance and reference materials, including Loss Adjustment Manuals (LAM), policy provisions, Standard Operating Procedures, and other internal resources.
• Ensure compliance with Federal, State, and internal policies and procedures in all claim activities.
• Handle a range of crop claims, including moderate to advanced complexity.
• Investigate and resolve complex claims issues with limited supervision while maintaining accuracy and consistency.

Qualifications

• 5+ years of crop insurance experience preferred.
• Proven experience in crop insurance claims auditing and processing preferred.
• Strong understanding of Federal Crop Insurance Corporation (FCIC) policies and ability to apply them in practice preferred.
• Proficiency with Microsoft Office Suite and general technical/computer systems.
• Strong written, verbal, and interpersonal communication skills with the ability to interact effectively across internal teams and external partners.

Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Ability to stand or sit constantly/continuously.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction.
• Visual: Required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, and visual inspection.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program.
• Employee Assistance Program.
• Tax-Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.