[Hiring] Senior Credentialing, Licensing & Provider Operations Coordinator @Tia

Role Description

We’re hiring a Senior Credentialing, Licensing & Provider Operations Coordinator to manage credentialing, licensing, and provider readiness workflows across Tia’s growing care model. In this role, you will help ensure providers are licensed, credentialed, enrolled, compliant, and ready to see patients on time. You will manage complex trackers, monitor expirables, coordinate with providers and external partners, and support Clinical Operations with high-priority provider operations initiatives. This role is a great fit for someone with strong credentialing and licensing experience who is highly organized, detail-oriented, proactive, and comfortable owning complex workflows from start to finish.

What You’ll Do

• Credentialing & Re-Credentialing: Manage day-to-day credentialing and re-credentialing workflows for Tia’s provider network.
• Licensing Coordination: Support medical licensing workflows for MDs, DOs, NPs, PAs, and RNs across multiple states, including tracking requirements, deadlines, renewals, and application status.
• Provider Readiness: Track onboarding progress and help ensure providers are licensed, credentialed, enrolled, and compliant before go-live.
• APP Supervision Tracking: Maintain tracking for APP supervision agreements, collaborative practice filings, and related state-specific requirements.
• Compliance & Audit Readiness: Maintain accurate, audit-ready provider files and monitor expirables such as licenses, DEA registrations, certifications, and other required documentation.
• Partner & Provider Follow-Up: Communicate with providers, internal teams, health system partners, credentialing teams, and licensing entities to move open items forward and resolve delays.
• Operational Tracking & Reporting: Maintain trackers, update status reports, flag risks early, and communicate timelines, blockers, and next steps to Clinical Operations and physician leadership.
• Cross-Functional Support: Partner with People Ops, Clinical Ops, and other internal teams to support provider onboarding, compliance, and provider operations projects.

Qualifications

• 3+ years of experience in healthcare operations, credentialing, licensing, provider enrollment, provider onboarding, or provider data management.
• Experience supporting credentialing and/or licensing workflows for providers such as MDs, DOs, NPs, PAs, or RNs.
• Familiarity with medical licensing boards, CAQH, payer enrollment, provider documentation, and credentialing processes.
• Strong attention to detail and ability to manage complex provider data accurately.
• Strong organizational skills with the ability to manage multiple providers, deadlines, applications, and renewals at once.
• Comfort working in Google Sheets, Microsoft Excel, trackers, and credentialing or provider operations systems.
• Clear, proactive communication style with strong follow-up and follow-through.
• Ability to partner professionally with providers, physician leadership, internal teams, health system partners, and external credentialing or licensing entities.
• Comfort working in a fast-paced environment where priorities may shift.

Nice to Have

• Experience in digital health, telehealth, startup, or high-growth healthcare environment.
• Experience supporting multi-state provider licensing or credentialing.
• Experience with APP supervision agreements or collaborative practice requirements.
• Experience building, improving, or standardizing trackers, workflows, or documentation processes.

Work Location

This is a remote role. This position may require occasional attendance at company or team off-sites.

Compensation & Benefits

• Compensation for this role will be determined based on job-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions.
• The expected compensation range for this role is: $70,000 - $80,000 per year.
• You may also be eligible for:
• Medical, dental, and vision benefits effective day one.
• Paid time off, sick leave, and dedicated learning time off.
• Professional development support.
• Other role-specific benefits.