[Hiring] Senior Creative Producer @Felix

Role Description

At Felix, we believe that good creative is at the core of achieving our mission. By demystifying complexity, removing stigma, and increasing access, we can deliver care that truly puts patients first.

You'll be joining a tight-knit team of creatives who collaborate closely to create a beautiful and cohesive experience for patients throughout their journey. This role sits at the centre of our performance creative engine, where the goal is not a single hero asset but a steady, high-volume flow of ideas tested in market.

• Run the day-to-day flow of production, orchestrating weekly project plans and daily schedules.
• Own concept and output review: perform first-level QC on scripts, edits, pacing, story flow, and visual issues.
• Manage and grow Felix's creator bench: recruit, onboard, and coordinate creators and UGC talent.
• Own supplier and talent relationships: negotiate rates, issue SOWs, and manage creators, actors, photographers, videographers, and production assistants.
• Manage the production budget and support forecasting across creators, locations, and vendors.
• Work closely with the Associate Creative Director, Growth team, and strategists to turn the creative calendar into realistic production plans.
• Translate creative briefs into clear shot lists, call sheets, timelines, and deliverable checklists.
• Source locations, props, and wardrobe as needed, and oversee production days when required.
• Own the compliance gate for production outputs: secure all usage rights, model releases, and documentation before production begins.
• Feed production learnings back to the creative team: tag deliverables to their concept, run post-shoot feedback loops.
• Build scalable systems, workflows, and documentation that increase creative output without increasing complexity.

Qualifications

• 5+ years in creative project management, production, or operations, including experience managing a production budget.
• Proven track record of improving creative processes in a growth-stage environment.
• Experience building or running a creator, UGC, or content pipeline at volume.
• Fluency in using AI in production for testing creative directions and remixing assets.
• Experience in the performance marketing industry.
• Experience mentoring or informally leading junior team members or freelance production talent.
• Extremely organized and able to manage a variety of creative requests and deliverables.
• Strong project management skills and exceptional communication abilities.
• Strict adherence to industry regulations and legal requirements.
• Self-starter who can juggle multiple priorities in a fast-paced environment.
• Detail-oriented with a passion for continuously optimizing production processes.
• Kind and empathetic, excited about Felix's mission of making everyday healthcare accessible and stigma-free for Canadians.

Benefits

• Full medical, dental and vision benefits
• Maternity/paternity policy
• 4 weeks vacation (3 weeks anytime + 1 week during the holidays)
• Competitive compensation
• Stock option grant
• Remote first, work from anywhere in Canada
• Professional development opportunities, working closely with founders and the senior leadership team