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Senior Conversation Designer @Panasonic Well

[Hiring] Senior Conversation Designer @Panasonic Well

Apr 04, 2025 - Panasonic Well is hiring a remote Senior Conversation Designer. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

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Role Description

We’re looking for a Senior Conversation Designer to join our design team at Panasonic Well. In this role, you’ll help shape AI-driven experiences that are intelligent, empathetic, and engaging.

  • Create and refine structured and generated system messaging for our AI Coach, Umi, ensuring clarity, consistency, and effectiveness across user experiences.
  • Define and evolve AI-driven conversation design frameworks, guidelines, and examples, optimizing for coherence, naturalness, and user engagement.
  • Leverage your language and writing skills across conversation design, content strategy, and UX writing.
  • Collaborate cross-functionally with Interaction Design, Product Management, Engineering, and Generative AI teams to develop and iterate on AI-powered conversational experiences.
  • Ensure alignment between AI functionality, conversation design principles, and ethical practices.
  • Support rapid iteration on prototypes, leveraging user feedback and analytics to improve system responses and conversation designs.

Qualifications

  • 5+ years of experience in Conversation Design, with proficiency in conversation design for chat, voice, and hybrid AI-driven experiences.
  • Experience in prompt engineering for AI-driven conversation design.
  • Empathy for users, with a demonstrated ability to advocate for their needs and expectations.
  • Excellent collaboration skills for working effectively with cross-functional teams.
  • Exceptional verbal and written communication skills.
  • Strong critical thinking skills for problem-solving and balancing business goals, technical capabilities, and user requirements.
  • Solid understanding of the principles behind natural language processing (NLP) and Generative AI.
  • Experience analyzing logs and user interactions to refine conversational experiences.
  • Curiosity for continued learning about developments in conversational AI, NLP, and UX.

Benefits

  • Competitive compensation
  • Comprehensive benefits (Medical, Dental, Vision, HSA, FSA)
  • 401(k) with employer match
  • Life & Short Term Disability Insurance
  • Supplemental Medical Coverage
  • Unlimited Vacation & Accrued Sick Leave
  • 12 Company Holidays
  • Paid Maternity & Parental Leave
  • Paid Caregiver Leave
  • Employee Assistance Program
  • Group and 1-on-1 Career Coaching
  • Pet Insurance
  • Casual Dress Code
  • Catered Lunch & Snacks
  • Discounts on Panasonic products
  • Company Social Events

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Back to Remote jobs  >   All others
Senior Conversation Designer @Panasonic Well
All others
Salary đź’¸ unspecified
Remote Location
USA
Job Type unspecified
Posted Apr 04, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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