[Hiring] Senior Consultant SAP Digital Adoption & Enablement @Nagarro

Role Description

• Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption.
• Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups.
• Conception, coordination, and hands‑on implementation of Digital Adoption Platforms (e.g. WalkMe, Whatfix, Userlane), including the creation and quality assurance of in‑app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help).
• End‑to‑end enablement responsibility: target group segmentation, content lifecycle management, testing & go‑live coordination, as well as evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests).
• Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
• Design of modern and future‑oriented enablement and learning approaches, including AI‑supported personalization and learning analytics.
• Consideration of user experience and accessibility (WCAG) standards in learning content and in‑app guidance concepts.
• Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English).
• Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations.

Qualifications

• Several years of experience in Organizational Change Management within technology‑ or ERP‑driven transformation projects (ideally SAP), with a strong focus on user adoption.
• Experience in the conception and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including responsibility for productive in‑app guidance content.
• Participation in at least one end‑to‑end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs.
• Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
• Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, combined with a pragmatic, implementation‑oriented mindset.
• Strong communication skills, empathy, and confidence in stakeholder interaction; very good German and English skills.
• Interest in modern enablement and learning approaches, including AI‑supported concepts, UX, and accessibility (WCAG).

Benefits

• 30 days of paid vacation.
• Internal and external training opportunities.
• MyN – Nagarro Employee Share Program.
• Attractive company car and company bicycle arrangements.
• Company-funded accident insurance policy.
• Modern office space at central locations with high-tech equipment.
• Sports programs.
• Access to the corporate benefits portal.
• Free fruit and drinks.
• Plenty of room for innovation in a high-growth environment with the latest technologies and products.
• Flat hierarchies and a long-term, stable job with attractive development opportunities.