[Hiring] Senior Consultant - Digital Commerce @Avomind

Role Description

As a Senior Consultant – Digital Commerce, you will help grow our client's Retail & CPG business by translating business challenges into technology solutions and consulting engagements. This is a hands-on functional consulting role with a strong technical and pre-sales component. You will work closely with senior client stakeholders, sales teams, and technical specialists to shape digital commerce solutions, lead discovery workshops, and support new business opportunities.

Key Responsibilities

• Advise Retail & CPG clients on e-commerce, digital customer experience, personalization, customer data and technology transformation.
• Translate business requirements into solution concepts, capability roadmaps and target architectures.
• Lead discovery sessions and solution design workshops with business and IT stakeholders.
• Advise on the integration of commerce platforms, CDPs, marketing technologies, PIM, OMS and other digital commerce systems.
• Collaborate with sales and pre-sales teams to identify client opportunities, develop proposals and shape consulting engagements.
• Stay informed about DACH retail trends, marketplace dynamics, emerging technologies and changing customer expectations.
• Develop reusable consulting assets, including reference architectures, solution frameworks, demonstrations and go-to-market offerings.
• Build relationships with senior decision-makers, including CDOs, CMOs, CIOs, and Heads of E-commerce.
• Collaborate with regional and global technology teams to support the growth of the Retail & CPG practice.
• Represent the company at client meetings, industry conferences, and relevant networking events.

Key Areas of Expertise

• E-commerce platforms: commercetools, Salesforce Commerce Cloud, SAP Commerce, Adobe Commerce, Shopify Plus, headless and composable commerce.
• Customer data and CDPs: Salesforce Data Cloud, Adobe Real-Time CDP, Segment, mParticle, Tealium, Bloomreach, first-party data and consent management.
• Marketing technology and personalization: Braze, Salesforce Marketing Cloud, Klaviyo, Emarsys, Dynamic Yield, Algolia, Optimizely and customer journey optimization.
• Commerce architecture and integrations: OMS, PIM, DAM, APIs, system integrations, distributed order management and omnichannel fulfillment.
• Marketplaces and retail media: Amazon, Zalando, Otto, Kaufland, retail media networks, marketplace integrations and D2C business models.
• Emerging commerce technologies: AI-assisted shopping, conversational commerce, GenAI applications, loyalty solutions and digital customer engagement.

Qualifications

• At least 5 years of relevant experience in e-commerce or digital commerce, ideally within Retail & CPG.
• Background in IT consulting, digital transformation, systems integration, technology services, or digital commerce consulting.
• Technical-functional understanding of e-commerce platforms, system integrations, data flows, and digital customer-facing solutions.
• Experience working directly with clients, gathering requirements, leading workshops, and developing solution recommendations.
• Familiarity with pre-sales processes and the ability to collaborate effectively with sales teams.
• Understanding of the DACH retail and CPG market, including major retailers, marketplace dynamics, digital commerce trends, and GDPR requirements.
• Ability to communicate complex technology concepts to both business and technical stakeholders.
• Professional fluency in German and English.
• Willingness to travel approximately 30–40% across the region.

Nice to Have

• Previous experience within an IT service provider or digital engineering consultancy.
• Experience in technical pre-sales, proposal development, RFPs, or solution shaping.
• Existing relationships within the DACH Retail & CPG ecosystem.
• Experience developing consulting offerings, reference architectures, or reusable technology accelerators.
• Exposure to cloud platforms, data analytics, AI, and custom application development.
• Knowledge of retail media, marketplace integrations, pricing and promotion technologies, or loyalty solutions.

Benefits

• A role combining technology consulting, digital commerce strategy and business development.
• The opportunity to contribute directly to expanding a Retail & CPG consulting practice in DACH.
• Collaboration with international engineering, architecture, and technology teams.
• Exposure to enterprise retail and CPG clients and complex digital transformation projects.
• Opportunities to shape new consulting offerings and contribute to business growth.