[Hiring] Senior Commissions & Order Operations Manager @Backblaze External Website
Senior Commissions & Order Operations Manager @Backblaze External Website
All Others
Salary unspecified
Remote Location
Employment Type other
Posted YDay

[Hiring] Senior Commissions & Order Operations Manager @Backblaze External Website

YDay - Backblaze External Website is hiring a remote Senior Commissions & Order Operations Manager. πŸ’Έ Salary: unspecified πŸ“Location: Latin America (LATAM)

Role Description

As a Sr. Manager, Commissions and Order Operations at Backblaze you’ll own two interconnected functions that together govern how deals are structured, approved, and ultimately rewarded. You will build and run a deal desk process from the ground up, establishing approval workflows, order form standards, and pre-close operational rigor, while also owning the end-to-end commissions cycle that depends on clean deal data flowing out the other side. The intersection of these two domains means the same person who ensures a deal is structured correctly also ensures the rep gets paid accurately and on time.

What You'll Do:

  • Deal structure & approval governance
    • Design and implement a scalable deal desk process covering standard, non-standard, and enterprise deal structures
    • Build and enforce an approval authority matrix in coordination with Legal, Finance, and Sales leadership
    • Own all order form templates; manage version control and field-level standards in Salesforce/CPQ
    • Create and maintain deal desk SLAs, escalation paths, and exception handling documentation
  • Quote-to-cash & revenue operations support
    • Ensure accurate opportunity data (product, pricing, terms, start/end dates) is captured before close
    • Partner with Finance on revenue recognition inputs, billings data quality, and bookings attainment reporting
    • Own the handoff protocol between Sales close and Finance/Billing, reducing rework and booking errors
    • Work with SalesOps and RevOps systems to improve automation across deal intake and close workflows
  • Commission operations & accuracy
    • Calculate, validate, and distribute all commission and incentive payouts on a monthly/quarterly cadence
    • Manage commission tool (e.g., Spiff); maintain plan configurations and employee lifecycle changes
    • Finalize commission data for payroll processing; maintain SOX-compliant controls
    • Investigate and resolve disputes in a documented, timely manner; report trends to leadership
  • Plan design & cross-functional partnership
    • Support annual incentive plan design alongside Finance, Sales, and HR
    • Provide data-backed recommendations on compensation structures and deal economics
    • Act as a trusted partner to Sales, Finance, Legal, and Payroll β€” bridging deal structure and sales reward
    • Build and maintain comprehensive process documentation across both functions

Qualifications

  • 7–10+ years in Revenue Operations, Sales Operations, or Finance Operations
  • Proven deal desk experience, including order form management and approval governance
  • Experience managing sales commissions end-to-end (calculation, disputes, accruals)
  • Experience with commission platforms (Spiff, CaptivateIQ, Xactly)
  • Advanced Salesforce fluency: opportunity data, CPQ, and reporting
  • Strong process design instincts; ability to build from scratch with minimal structure
  • Excellent cross-functional communication and stakeholder management skills
  • Experience at a B2B SaaS or technology company with subscription &/or consumption billing
  • Exposure to CPQ tools (Salesforce CPQ, DealHub, etc.)

Benefits

  • Encouragement to apply even if you don't meet every requirement
  • Focus on learning, developing, and growing as part of the culture
  • Commitment to diversity, equity, and inclusion
  • Equal Opportunity Employer
Before You Apply
️
remote Be aware of the location restriction for this remote position: Latin America (LATAM)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Senior Commissions & Order Operations Manager @Backblaze External Website
All Others
Salary unspecified
Remote Location
Employment Type other
Posted YDay
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remote Be aware of the location restriction for this remote position: Latin America (LATAM)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
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Offer Accepted βœ“
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