[Hiring] Senior Commissioning Technician @ABB

Role Description

This position reports to: Commissioning Service Manager

Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

The work model for the role is: remote, based in Cleveland, OH. Ability and willingness to travel up to 80%.

Key Responsibilities

• Leads complex site field service activities, ensuring strict compliance with safety and environmental guidelines.
• Drives identification of new service business opportunities in partnership with customers and cross-functional teams.
• Acts as a technical trainer/coach for team members and customers.
• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Applying safety rules and safe practices, as well as environmental responsibilities during all service activities.
• Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment.

Qualifications

• High School Diploma or GED required.
• 8+ years minimum experience required, strong background in Symphony Plus preferred.
• Knowledge in any Controls System would be considered.
• A demonstrated commitment to excellence, effective communication, problem solving, teamwork, customer focus, and a professional attitude.
• Computer skills and hardware experience.
• Open to travel 80% of the time.

Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D – 100% employee paid up to maximums.
• Short Term Disability – up to 26 weeks – Company paid.
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
• Parental Leave – up to 6 weeks.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
• Employee discount program.
• 401k Savings Plan with Company Contributions.
• Employee Stock Acquisition Plan (ESAP).
• ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
• This position is expected to pay between $83,300 and $133,280 annually.