[Hiring] Senior Claims Manager @AMSURG

Role Description

The Sr. Manager of Claims provides strategic leadership, operational oversight, and hands-on management for AMSURG’s comprehensive claims portfolio. This role manages the end-to-end claims lifecycle within the Risk Management department, directly impacting the organization’s financial and operational resilience. The ideal candidate is analytical, driven, and someone who can manage a diverse portfolio consisting of:

• Workers’ Compensation (40%)
• Property (40%)
• General Liability (10%)
• Professional Liability (10%)

They will own the process from initial incident evaluation and carrier notification through to final resolution and litigation management, collaborating closely with executive leadership, internal teams, and external partners.

Qualifications

• Basic knowledge of claims processes is required to handle matters (both litigated and non-litigated).
• Understanding of reserve setting, claim finances, and loss run data analytics.
• Strong knowledge of state or federal regulations and/or statutes regarding insured claims preferred.
• Bachelor’s degree from an accredited college or university with a minimum of eight (8) years’ experience as a claims handler required.
• Professional Liability, Workers Compensation, and Property experience highly preferred.

Requirements

• Owns the evaluation and investigation of all reported incidents, allegations or claims in the AMSURG system; independently assesses liability, determines compensability, verifies coverages, and manages carrier notifications.
• Partners directly with external insurance adjusters and defense counsel to drive aggressive defense strategies, optimize claim outcomes, and execute releases or payments within designated authority.
• Lifts the strategic vision for the claims function, fostering a culture of continuous improvement, operational excellence, high performance, and compliance.
• Serves as a subject matter expert for Corporate and Center staff on claims-related issues, including optimizing Return-to-Work programs and managing subpoenas and medical record requests.
• Analyzes complex claims data and third-party loss runs to identify risk trends; translates data into actionable strategic insights and prepares ad-hoc reporting for leadership.
• Collaborates seamlessly with Finance, Legal, IT, Real Estate, and Operations to integrate risk management best practices across the organization.

Benefits

• Paid Time Off
• Medical, Dental, Vision, Life, Disability
• Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA
• FSAs for Transportation and Parking & HSAs
• Matching 401(K) Plan
• Paid family leave

AMSURG offers paid time off, 9 observed holidays, and you accrue Paid Time Off (PTO) each pay period. Depending on your position, you can earn a minimum of 20 days and up to 25 days per calendar year.