[Hiring] Senior Claims Auditor @Sompo International

Role Description

Sompo has a unique opportunity for an AgriSompo Senior Claims Auditor on our AgriSompo National Operations team. As a Senior Crop Insurance Claims Auditor, you will deliver exceptional customer service to agents and producers by accurately and efficiently reviewing and processing medium to complex crop insurance claim files. You will serve as a subject matter expert in at least one area of claims auditing, providing guidance and expertise to support colleagues and ensure consistency and quality across all audit activities.

Location: This position will be remote and may be based in any of the following states: Texas, Oklahoma, Kansas, Missouri, New Mexico, Mississippi, Louisiana, or Colorado. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long-lasting careers.

What you’ll be doing:

• Audit and process claims timely and accurately in order to meet quality production standards.
• Communicate with underwriters, adjusters, agents, and producers to ensure timely resolution of claim-related issues.
• Work independently and with a team to identify problems, determine solutions and recommend appropriate communication of resolution.
• Utilize publications to solve problems including Loss Adjustment Manuals (LAM), policy provisions, Standard Operating Procedures, and other internal resources.
• Ensure compliance with Federal, State, and internal policies and procedures in all claim activities.
• Exhibit auditing proficiency in all levels of Crop Claim types and ability to process moderate to advance level claims.
• Research and resolve complex claims issues with limited supervision while maintaining accuracy and consistency.

Qualifications

• Preferred minimum of 5 years of crop insurance experience preferred.
• Proven experience in crop insurance claims auditing and processing preferred.
• Knowledge of and ability to understand Federal Crop Insurance Corporation (FCIC) policies and company policies, procedures, and related software.
• Proficiency with Microsoft Office Suite and general technical/computer systems.
• Effective interpersonal, oral, written, and communication skills with the ability to interact with internal and external customers.

Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Ability to stand or sit constantly/continuously.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction.
• Visual: The employee is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, small parts, and/or operation of machines.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program.
• Employee Assistance Program.
• Tax-Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.