[Hiring] Senior Business Systems Analyst @NTT DATA Services

Role Description

We are currently seeking a Senior Business Systems Analyst (REMOTE) to join our team! This position is fully remote and can be based anywhere in Canada.

• Lead requirements gathering and workshops with Business stakeholders
• Develop clear business requirements, Epics, User stories, process maps, and functional specifications
• Walk through Business recommendations across diverse teams and get consensus on solution roadmap
• Solely own Product Backlog for end-to-end Product development from both Business and technical solution standpoint
• Hands-on experience working in SAFe and Scrum framework
• Act as a liaison between business units, project manager, Technical and Testing team
• Support project planning, business cases, risk assessments, and implementation activities
• Analyze current-state processes and recommend improvements aligned with organizational standards
• Prepare clear documentation, reports, and presentations for a wide range of audiences
• Ensure compliance with relevant policies, privacy requirements, and accessibility standards
• Build effective relationships and manage expectations among internal and external stakeholders

Qualifications

• 8+ years of experience as a Business Analyst in complex, multi-stakeholder environments
• 8+ years of strong skills in requirements gathering, process mapping, and translating business needs into clear documentation
• 8+ years of experience in Agile, SAFe framework
• 5+ years of experience in Jira, Confluence, Lucid Chart/Visio
• 5+ years familiarity with project management and support Scrum master in Sprint/Release metrics
• Demonstrated ability to work with cross-functional teams, including technical and non-technical stakeholders
• Excellent communication, analytical, facilitation, and problem-solving skills

Preferred Skills

• Experience on Shopify, Retain B2B and any testing frameworks

Company Description

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.

• We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers, and application services.
• Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
• As a Global Top Employer, we have experts in more than 50 countries.
• We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
• NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.