[Hiring] Senior Business Process Analyst @Network Designs Inc.

Role Description

We are seeking a Senior Business Process Analyst to lead complex business analysis and process-improvement efforts that connect FAA mission needs to implementable data, governance, analytics, and AI solutions. This role supports the FAA Chief Data Office (CDO) Enterprise Information & Data Integration Program and works with cross-functional technical and mission teams to deliver secure, reliable, and well-documented outcomes.

Qualifications

• Bachelor's degree in any field or discipline
• Minimum of 8 years of relevant experience
• Demonstrated ability to perform work closely related to the assigned tasks and work products
• Strong written, verbal, analytical, organizational, problem-solving, and cross-functional collaboration skills
• Ability to work with sensitive, confidential, or regulated information and follow FAA and federal policies and procedures
• Ability to use FAA-issued accounts and Government-designated collaboration and task-tracking systems as required

Requirements

• U.S. Citizenship is required
• Must be able to obtain and maintain a Public Trust clearance
• This position is remote, candidate must reside in one of the following states: AL, AZ, DC, FL, GA, ID, MD, MS, NJ, NC, OK, OH, PA, SC, TN, TX, UT, VA, WV
• Occasional travel may be required. Candidates should be able to attend meetings at FAA facilities and other locations throughout the Continental United States (CONUS) as required

Responsibilities

• Elicit, analyze, document, and validate business, functional, technical, security, and operational requirements with business, engineering, governance, and security stakeholders
• Map current-state and future-state processes, data flows, system behaviors, constraints, dependencies, roles, decision points, and control requirements
• Translate stakeholder objectives into user stories, acceptance criteria, business process models, implementation plans, and traceable requirements
• Assess governance operating models across FAA Lines of Business and Staff Offices to identify gaps, inefficiencies, automation opportunities, adoption risks, and process-standardization needs
• Support development of stakeholder engagement strategies, process design documents, adoption risk and mitigation plans, updated governance models, AI-readiness assessments, and change-enablement roadmaps
• Facilitate workshops, interviews, reviews, and decision sessions; reconcile competing priorities and build clear recommendations for program and product leadership
• Support AI use-case identification and needs analysis, including documenting business value, feasibility, roles, integration considerations, initial labor needs, and expected outcomes
• Mentor analysts, maintain high-quality documentation, support backlog prioritization, and coordinate readiness, communications, training, and adoption activities
• Handle sensitive or regulated information with discretion and ensure analysis products align with FAA and federal standards

Benefits

• Comprehensive health, dental, vision, pet, and legal insurance
• 401(k) retirement matching
• Paid leave and paid holidays
• Health and wellness programs
• Employer-paid life and disability insurance
• Professional development and education benefits
• Resources to thrive on and off the job