[Hiring] Senior Business Process Analyst @General Dynamics Information Technology

Role Description

GDIT has been supporting the IHS mission for 20+ years; working with the agency to provide integral services to raise health access and availability to 2.6 million American Indians and Alaska Natives. You'll be part of modernizing the EHR platform to enable better data access, patient experience, and quality of care for 567 tribes, 37 states and over 600 medical facilities.

Our work depends on a Senior Business Process Analyst joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program known as PATH EHR. As a Senior Business Process Analyst supporting the IHS EHRM program, you will be responsible for supporting Team GDIT in strategy development and operations planning for future implementations of PATH EHR.

This position is fully remote with travel to in-person events.

HOW SENIOR BUSINESS PROCESS ANALYST WILL MAKE AN IMPACT:

• Perform project management, administrative and analytical tasks in support of the IHS PATH EHR program.
• Support Team GDIT, its partners, federal leadership/project managers to ensure planning timelines are well organized and running smoothly, including coordinating information and deadlines across projects.
• Translate feedback and input into clear, well-organized project artifacts such as documents, process flows, and operational strategies.
• Assist in the management of document repositories, developing project artifacts such as implementation frameworks, templates and standard operating procedures, and being a trusted resource to the project team.
• Interact regularly with customers and other industry representatives supporting conversations with notes capture, action items, and follow-up documentation.
• Help prepare internal and customer-facing materials including planning slide decks and process documentation.
• Prepares progress reports and briefs on project status and milestones in accordance with communication plan.
• Develop familiarity with healthcare operations, clinical workflows, and EHR implementation lifecycle concepts through hands-on support of internal planning activities.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of proven experience as a Business Analyst in healthcare settings, preferably supporting EHR implementations.
• 3+ years of experience implementing EHR systems like Epic, Cerner, MEDITECH, or Allscripts.
• Proficiency in requirements gathering, process mapping, and analytic tools.
• Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Visio.
• Experience with project management methodologies (e.g., Agile, Waterfall) is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to balance the needs of diverse stakeholders.
• Ability to travel up to 25% of the year, as needed.

Requirements

• Experience supporting federal EHR programs.
• Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance.
• Experience coordinating cross-functional teams and managing multiple projects simultaneously.
• Ability to work independently with minimal supervision and within tight deadlines, following detailed written policies, processes, procedures, and work instructions.
• Ability to produce high-quality documentation that contributes to the overall success of our program.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Flexibility: Full-flex work week to own your priorities at work and at home.
• Community: Award-winning culture of innovation and a military-friendly workplace.

Company Description

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.