[Hiring] Senior Business Operations Manager @Rula

Role Description

We are seeking a Sr. Business Operations Manager to spearhead the impactful, complex, and strategic cross-functional projects that drive Rula's continued growth. Success requires strong analytical capabilities, strategic problem-solving, and proactive stakeholder management to align teams and turn big-picture ideas into scaled and streamlined execution.

• Candidates must comfortably operate at all stages of an initiative, moving fluidly through the full lifecycle of business critical projects.
• On any given day, this involves setting mental models, decomposing problems, making recommendations from self-served data, and establishing project requirements.
• End-to-end ownership is essential, requiring coordination of cross-functional partners and independent execution.
• If you thrive in dynamic settings, excel at tackling complex problems without a blueprint, and take pride in driving projects from initial vision to measurable impact, this role offers an opportunity to deploy those skills to improve mental health and shape Rula's long-term trajectory.

Qualifications

• 7+ years of combined experience in management consulting, Business Operations and Strategy, financial analysis, demand planning, or strategic planning roles within high-growth or mid-sized companies.
• Bachelor’s degree and/or higher degree.
• Intermediate analytical modeling skills (e.g. Google Sheets and Excel), and proficiency leveraging SQL to regularly write queries independently.
• Demonstrated ability to convert goals into operational plans across multidisciplinary teams, including performance measurement and system and/or mechanism design.
• Exceptional communication skills (written and verbal), with a demonstrated ability to tailor messaging for audiences of diverse specializations and high seniority.
• Strong executive presence, with experience partnering directly with senior leaders, driving alignment, and confidently facilitating challenging conversations.

Requirements

• Experience working in a startup/fast paced company environment.
• Proficiency with BI tools (e.g., Looker, Hex, PowerBI, Tableau) for building business cases and facilitating deep dive investigations.
• Experience leading and delivering 2+ long-term projects requiring 6+ months of continuous coordination across multidisciplinary teams.
• Proven 0-to-1 execution experience, with a track record of successfully launching new business lines, products, or major strategic initiatives from concept to rollout.

Benefits

• 100% remote work environment.
• Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii).
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States.
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access: Start saving for your future.
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees).
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Employee Assistance Program (EAP): Supporting your mental and physical health.
• Quarterly department stipend: Fun team-building activities or in-person gatherings.
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all.
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses.
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend.

Company Description

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.