[Hiring] Senior Business Analyst @Robert Half

Role Description

The Senior Business Analyst serves as a strategic business analysis partner to Marketing stakeholders and the UX/Experience Design organization, translating complex business and customer experience needs into clear strategies, requirements, and delivery plans. This role leads discovery and requirements activities for complex or high-impact initiatives and partners closely with Delivery Managers, UX designers, researchers, developers, and other cross-functional leaders to drive initiatives from concept through delivery.

• Brings structure to ambiguity and facilitates alignment among diverse stakeholders.
• Establishes a high standard for requirements quality, documentation, traceability, and delivery readiness.
• Provides guidance and mentorship to Business Analysts.
• Contributes to improving business analysis and delivery practices across the organization.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Marketing, Computer Science, Design, Human-Computer Interaction, or a related field preferred.
• Master's degree or equivalent advanced professional experience is a plus.
• Equivalent combination of education and substantial relevant professional experience may be considered.
• 6+ years of experience as a Business Analyst, Senior Business Analyst, Product Analyst, Product Owner, Systems Analyst, or similar role.
• Demonstrated experience supporting complex digital products, websites, customer experiences, Marketing technology, UX, or software development initiatives.
• Experience leading requirements and discovery activities for complex, cross-functional initiatives.
• Experience working directly with senior business stakeholders, UX/design professionals, developers, and delivery leadership.
• Demonstrated experience working in Agile/Scrum or similar iterative delivery environments.
• Experience mentoring Business Analysts or establishing requirements and business analysis standards preferred.
• Professional certifications/licenses: Business analysis, Agile, Scrum, Product Owner, or related certification preferred.
• Examples include Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), Certified Business Analysis Professional (CBAP), PMI-PBA, or similar credentials.
• UX, product management, or human-centered design certifications are a plus.

Requirements

• Ability to understand business objectives, clarify complex problems, and translate needs into actionable requirements.
• Strong ability to lead discussions, align cross-functional teams, and communicate clearly with business, UX, technology, and leadership stakeholders.
• Ability to create clear user stories, acceptance criteria, workflows, business rules, and supporting documentation with strong attention to detail.
• Ability to partner effectively with UX, product, development, QA, and delivery teams to ensure solutions meet business and customer experience needs.
• Ability to work in a fast-paced Agile environment, manage ambiguity, support backlog readiness, and adapt to changing priorities.

Benefits

• Exceptional earning potential and a competitive benefits package.
• Group health insurance benefits (medical, vision, dental).
• FSA and HSA healthcare accounts.
• Life and accident insurance.
• Adoption and fertility assistance.
• Paid parental leave of up to 6 weeks.
• Short/long term disability.
• Paid time off for vacation, personal needs, and sick time.
• Up to 17 days of Choice Time Off (CTO) per calendar year.
• Up to 11 paid holidays per calendar year.
• Opportunity to contribute to the company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of contributions for eligible employees.