[Hiring] Senior Broker Loan Processor @Better Mortgage

Role Description

The Senior Broker Loan Processor owns an active pipeline of broker loans and keeps each file moving from submission through closing. This role is designed for a seasoned mortgage broker processor who is ready to bring their experience to a corporate team with employee benefits, paid time off, and the opportunity to help grow the department. The right person is organized, responsive, comfortable moving at a fast pace, and takes personal ownership of follow-up and deadlines.

• Own and monitor an active broker-loan pipeline, keeping milestones, deadlines, and next steps visible and on track.
• Review files for completeness and potential issues, then prepare and submit loans through multiple wholesale lender websites and portals.
• Use pricing tools, product matrices, and lender program knowledge to support loan officer decisions about available options and lender fit.
• Track underwriting decisions and conditions, appraisal and title progress, disclosures, rate-lock timelines, closing requirements, and funding.
• Coordinate timely document collection and condition resolution with borrowers, loan officers, wholesale lenders, and internal partners.
• Provide consistent, clear status updates and follow up persistently on outstanding items; raise risks early with a proposed next step.
• Maintain accurate loan records and organize documentation in the company’s systems in accordance with lender and company requirements.
• Apply working knowledge of agency and government requirements to identify guideline questions and route them to the appropriate decision-maker.
• Share ideas, experience, and process improvements as the broker processing department grows; there may be opportunity to take on leadership responsibilities over time.

Qualifications

• Typically, 10+ years of mortgage loan processing experience, with a strong preference for a mortgage broker background. Candidates with fewer than 10 years may also be considered if their most recent five years have been dedicated exclusively to broker loan processing.
• Hands-on familiarity with several wholesale lender websites, portals, submission processes, and condition workflows.
• Working knowledge of underwriting guidelines and loan requirements for DSCR, bank statement, and Non-QM programs.
• Experience with mortgage pricing and a strong understanding of lender programs and product options.
• Demonstrated ability to organize, track, and manage a fast-paced pipeline with multiple deadlines.
• Excellent follow-up, communication, judgment, and attention to detail; takes initiative and ownership through resolution.
• Comfortable working independently while collaborating with loan officers, lenders, and internal teams.
• Interest in contributing to a growing department and potentially developing into a leadership role.

Benefits

• Competitive compensation based on experience and qualifications.
• Healthcare, retirement, and voluntary benefits, including medical, dental, vision, health savings accounts, and 401(k).
• Flexible paid time off and wellness resources.
• Additional benefit perks and discounts.