[Hiring] Senior Associate - LMS @ClinChoice

Role Description

• LMS Administrator shall be responsible for working on assignments dealing with the routine and daily operation, use, and configuration.
• LMS Administrator shall support Email queries related to training, courses, user groups, and curriculum.
• LMS Administrator shall create curricula, courses, offerings, and reports in the LMS and enroll learners in required and elective training.
• LMS Administrator shall create user accounts, establish security roles, create and assign curriculum, generate reports, and troubleshoot issues.
• LMS Administrator shall administer qualifications, catalogs, and learning objects.
• LMS Administrator shall administer all SOP's and non-SOP trainings.
• Components in LMS and audit for accurate version and component information.
• Administrator shall respond to all work requests and all inquiries related to the LMS system.
• LMS Administrator shall collaborate with the Quality Training Manager on training needs and opportunities for the improvement of training management processes. Support learners on how to use the LMS.
• LMS Administrator shall acquire and maintain knowledge of current technology as it applies to LMS software and systems.
• LMS Administrator shall identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.

Qualifications

• Bachelor’s in science or above and in alignment with project/business team requirements.
• Minimum of 3 to 5 years of relevant experience in identified functional domain/business work stream.

Requirements

• Effectively organize work to complete the assigned tasks to meet deadlines.
• Ensure the assigned tasks are delivered 100% on time or before, as per project SLA.
• Demonstrate Quality of Work & Commitment through excellence in work, ensuring correctness and completeness in deliverables with minimum or no re-work.
• Support in review of work done by peer teammates, on a need basis.
• Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, or issues encountered impacting the delivery schedule.
• Ensure error-free and acceptable quality in assigned deliverables.
• Responsible to ensure training compliance and time sheet compliance.
• Be aware of and comply with the QMS/ISMS & PIMS Policy.
• Report any potential or actual Security Breaches to the regional and/or global DPO & Security Incidents to CISO/applicable distribution list.
• Contribute towards the achievement of Quality Objectives Support team internal activities, QA Audits, QA documentation.
• Demonstrate adherence and compliance to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner.