[Hiring] Senior API Integration Consultant @NextGen Federal Systems

Role Description

The Senior API Integration Consultant is a technical, client- and vendor-facing role responsible for guiding contracted third-party vendors from agreement through live production use of NextGen Enterprise APIs. The role provides hands-on technical consultation across FHIR, REST, enterprise APIs, authentication, and healthcare data workflows and translates vendor use cases into supported integrations with NextGen EHR and practice-management solutions.

• Lead vendor engagements through onboarding, application development, sandbox validation, beta implementation, client authorization, production readiness, and go-live.
• Deliver billable Professional Services activation engagements that contribute to API program revenue, vendor time-to-production, client integration outcomes, and scalable onboarding practices.
• Serve as the technical lead for contracted third-party vendors throughout API onboarding, application development, sandbox testing, beta implementation, client authorization, and production go-live.
• Deliver structured production-readiness reviews, route and tier preflight checks, beta-client readiness assessments, gap-remediation plans, and time-boxed beta launch sprints.
• Provide hands-on technical consultation on FHIR, REST and JSON APIs, web services, authentication, SMART application launch, Bulk FHIR, and modern integration patterns.
• Evaluate vendor use cases and data requirements and map them to supported API routes, FHIR resources, and NextGen EHR, practice-management, and clinical workflows.
• Identify API coverage gaps, technical risks, and integration blockers and coordinate appropriate resolution or escalation through Product, Engineering, Support, and program channels.
• Manage each vendor engagement as a technical project, including scope, milestones, timelines, dependencies, deliverables, launch-blocker triage, and stakeholder communications.
• Coordinate client-environment readiness, consent and authorization requirements, testing activities, downtime and cutover planning, and rollback considerations among vendors, clients, and internal teams.
• Prioritize contracted vendors that have not yet reached production by evaluating readiness, dependencies, risk, and business impact and driving each engagement toward a defined next milestone.
• Ensure activation services are delivered consistently to similarly situated vendors and in alignment with established program, contractual, regulatory, and Professional Services requirements.
• Partner with Business Development, Support, Product, Engineering, Client Success, Sales, and other internal teams to resolve blockers and align on vendor go-live outcomes.
• Track engagement time, deliverables, milestones, and outcomes to support accurate Professional Services billing, utilization reporting, and API program revenue objectives.
• Develop and improve enablement materials, technical documentation, readiness tools, and repeatable playbooks that reduce onboarding friction and support program scalability.
• Provide feedback to Product and program leadership regarding recurring technical blockers, API route gaps, vendor needs, and process improvements that affect time-to-production and client integration outcomes.
• Support production-scale adoption and stabilization of newly activated vendor integrations, as assigned.
• Perform other duties that support the overall objective of the position.

Qualifications

• Bachelor’s degree in computer science, health informatics, information systems, or a related field.
• Any combination of education and experience which would provide the required qualifications for the position.

Requirements

• 6+ years of progressive experience in technical integration, API or software integration, solution consulting, implementation consulting, or Professional Services within a healthcare technology or SaaS environment.
• 3+ years of hands-on experience working with RESTful APIs, FHIR, HL7, web services, authentication protocols, and modern integration practices.
• Experience independently leading complex technical integration engagements from initial discovery and solution mapping through testing, production readiness, and go-live.
• Experience working directly with third-party vendors, developers, clients, or partners to resolve technical issues and deliver integrations into production environments.
• Experience with NextGen Enterprise EHR and practice-management solutions or a comparable healthcare technology platform, including clinical, administrative, and revenue-cycle data workflows.
• Experience evaluating technical requirements, identifying integration gaps and risks, and determining appropriate remediation or escalation paths.
• Experience managing multiple concurrent technical engagements, including scope, timelines, dependencies, deliverables, priorities, and stakeholder expectations.
• Experience coordinating technical work across Product, Engineering, Support, Client Success, Sales, or comparable cross-functional teams.
• Experience developing technical documentation, readiness assessments, implementation plans, gap-remediation plans, or repeatable delivery processes.
• Experience delivering billable consulting or Professional Services engagements preferred.

License/Certification Required

• Project management, healthcare interoperability, cloud, integration, or other relevant technical certification preferred.

Knowledge, Skills & Abilities

• Knowledge of RESTful APIs, JSON, web services, OAuth 2.0, token-based authentication, and secure integration patterns.
• Healthcare interoperability standards and frameworks, including FHIR, HL7, USCDI, SMART application launch, and Bulk FHIR.
• EHR and practice-management data structures and associated clinical, administrative, and revenue-cycle workflows.
• API onboarding and activation processes, including sandbox testing, beta implementation, client authorization, production readiness, cutover, and stabilization.
• Software development lifecycle, testing, troubleshooting, technical readiness assessment, and data-access scoping.
• Applicable healthcare interoperability, privacy, data-access, and regulatory requirements.
• Technical project delivery and billable Professional Services practices.

Skills

• Leading complex vendor and client API integrations from onboarding through production go-live.
• Translating business use cases, data requirements, and workflows into supported API and interoperability solutions.
• Assessing production readiness and diagnosing API, authentication, data-access, workflow, and environment-related issues.
• Identifying technical risks, dependencies, and launch blockers and developing appropriate remediation or escalation plans.
• Managing concurrent technical engagements, priorities, timelines, deliverables, and stakeholder expectations.
• Communicating complex technical information to technical and non-technical audiences.
• Developing technical documentation, readiness assessments, gap-remediation plans, and repeatable delivery playbooks.
• Coordinating technical issue resolution across internal and external stakeholders.

Ability

• Independently guide contracted vendors from onboarding through live production use of NextGen Enterprise APIs.
• Exercise judgment in evaluating technical readiness, risks, gaps, and appropriate resolution or escalation paths.
• Balance multiple vendor engagements, competing priorities, dependencies, and business commitments.
• Adapt integration approaches to differing vendor use cases, client environments, and technical constraints.
• Deliver consistent, high-quality billable services in accordance with program, contractual, and regulatory requirements.
• Influence outcomes and collaborate effectively across technical, business, client, and vendor stakeholders.
• Identify recurring issues and recommend improvements that reduce vendor time-to-production and support program scalability.