[Hiring] Senior Analyst, Telecom Expense Management @RTX

Role Description

The Sr. Analyst, Telecom Expense Management will manage and optimize telecom expenses across the RTX enterprise network through the DEM expense management strategy. The Specialist will collaborate closely with provisioning teams, vendors, and internal business units to ensure accurate expense management, efficient processes, and effective cost controls.

• Ensures accuracy and expected DEM financial results
• Coordinates reporting of expenses and variances monthly
• Identifies monthly anomalies for accruals or correction
• Identifies opportunities to cost reductions through service changes/eliminations
• Prepares DEM AOP for managed expenses and consults with budget owner and IT Finance
• Coordinates and maintains enterprise Vendor Account Strategy for invoice processing and chargeback
• Partners with DEM service provider, RTX Finance and telecom vendors to resolve billing and payment issues, outstanding credits and past dues
• Partners with telecom vendors to ensure timely receipt of credits and charges as well as third party invoice processing
• Assists the DEM team to troubleshoot orders, inventory payment issues with vendors
• Adheres to and ensures methodologies follow DEM technical standards and strategies
• Manages day-to-day project work and resolving of daily issues that arise

Qualifications

• A University Degree or equivalent experience and minimum 2 years of prior relevant experience
• Experience working with Excel and/or Office Database skills
• 2+ years of experience with Telecom Expenses Management and Financials
• 2+ years of experience working with SAP

Requirements

• Experience working with Digital Expense Management
• Experience working with DEM applications
• In depth understanding of telecom terminology and services to set direction of RTX expense management strategy
• Excellent verbal and written communication
• Enforces methodology for review, audit and approve vendor payments
• Conducts cost-benefit analysis to consolidate and streamline current and new operations
• Strong problem-solving skills
• Provides outstanding customer service skills to direct and indirect customers

Benefits

• Robust total rewards package with compensation
• Healthcare, wellness, retirement and work/life benefits
• Career development and recognition programs
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care