[Hiring] Senior Analyst Franchise Relicensing & Contracts Services @Hilton

Role Description

This is your chance to be on our development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio! As a Senior Analyst of Franchise Relicensing and Contract Management Services, reporting to Director of Relicensing & Contract Management, you will be responsible for:

• Strengthening owner relationships
• Negotiating and processing the change of ownership
• Re-licensing of existing franchise agreements
• Handling various franchise agreement related amendments
• Responding to owner requests related to relicensing, Product Improvement Plans (PIPs), and change of ownership

What you'll do during a typical day:

• Process documentation for Change of Ownership (COO), relicensing, and room additions
• Track PIPs progress to ensure readiness for Franchise License Agreements (FLA) distribution
• Coordinate with Legal Development to track and support the franchise application process, ensuring execution meets franchisee expectations and business timelines
• Support our teams with relicensing decisions and collaborate with brand and development teams to assess expiring licenses and plan replacements
• Help negotiate and prepare term sheets for franchised properties, prioritizing high impact assignments

How you'll collaborate with others:

• Work closely across Hilton departments including: Brand, owners, buyers, brokers, 3rd party management companies, lenders, outside legal counsel, and escrow companies to develop procedures addressing complex franchise-related issues
• Work with owners, buyers, and sellers to help process Change of Ownership (COO) and relicensing applications
• Represent Hilton at industry events to foster franchise owner relationships
• Partner with Brand teams to address and resolve issues affecting franchise agreements, aligning with brand standards and business objectives

Projects you'll take ownership of:

• Participate in Distressed Assets and Quality Assurance Committee meeting
• Maintain departmental reports and ad hoc updates for senior leadership
• Schedule meetings with owners, brokers, management companies, and Hilton departments

Qualifications

• One (1) year of work experience in the Hotel/Hospitality industry
• Experience with franchise relicensing and contract management service processes
• Travel as required

Requirements

• Experience using Salesforce (preferred)

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next