[Hiring] Senior Analyst @The businesses of Merck KGaA, Darmstadt, Germany

Role Description

Within this role you deliver IT projects and services for business applications in the Manufacturing, Quality and Operations Technology domain.

• You support IT applications with a special focus on Manufacturing Execution Systems, such as Pas-X.
• You are in charge of a number of ITIL defined processes such as:
  • Service requests
  • Change management
  • Disaster recovery
  • Life cycle
  • Incident and problem management
• You manage external suppliers and contractors to secure project support and business continuity according to service level agreements.
• Together with other Solution Architects, you will define the technical design of the IT solutions and contribute to process standardization and optimization.
• As part of your daily work, you ensure proper documentation of all activities performed in projects and during service management (e.g. qualification documents, work instructions, change requests, vulnerability management, etc.).
• In your role as Qualification Owner, you will be accountable for all compliance aspects of dedicated GxP relevant systems.

Qualifications

• You hold a Bachelor degree in computer science, engineering or a natural science degree combined with strong IT knowledge.
• Experienced delivery manager with a minimum of 5 years relevant practice and exposure to an industrial IT environment with clear responsibilities, ideally for manufacturing, supply chain or quality systems.
• You have comprehensive technical knowledge and hands-on experience of Koerber PAS-x system, ideally with experience in Kubernetes and Docker technology.
• You have a solid understanding of OT system architecture landscape and its components.
• You have solid expertise in scripting and querying and how to use it in automation and reporting.
• You are a self-motivated, highly engaged and autonomous individual with a strong ownership and service attitude.
• You are a continuous learner, always eager to understand the technical background of system behavior and to stay up-to-date with the latest technology.
• You are a Team player who is used to work remotely in an international organization.
• Thoroughly familiar with current IT/OT industry trends for manufacturing and underlying technology.
• You possess broad IT infrastructure knowledge (i.e. OS, DB, system hardening, etc.), solid presentation and communication skills, and a solid foundation in IT service management methodology (preferably ITIL certification).
• Excellent command of written and spoken English. Business fluent Spanish, French, German or Chinese is a plus.

Benefits

• We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences.
• We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology.
• We are committed to creating access and opportunities for all to develop and grow at your own pace.
• Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!