[Hiring] Security Officer @Dunbar Security Solutions

Role Description

Dunbar Security Solutions is seeking a Residential Concierge Security Officer to support daily operations at a residential community in Virginia Beach. This position combines lobby reception responsibilities with routine security functions to help maintain an organized and secure atmosphere for residents, visitors, contractors, and staff. The ideal candidate is approachable, dependable, and capable of balancing customer interaction with strong attention to property security procedures.

Primary Duties

• Resident & Guest Services
  • Welcome residents, visitors, and vendors entering the property
  • Verify guest access through identification checks and resident approval procedures
  • Coordinate visitor entry using phones, intercom systems, or building communication tools
  • Assist with questions, directions, and general resident support when appropriate
• Property Access & Monitoring
  • Help maintain secure access throughout the building and common areas
  • Observe entry points, lobby traffic, and surrounding activity during assigned shifts
  • Monitor surveillance equipment and report unusual situations or safety concerns
  • Respond to alarms, disturbances, or unexpected activity following site procedures
• Package & Delivery Coordination
  • Accept and document incoming deliveries using designated tracking systems
  • Organize package storage and assist with resident notification procedures
  • Coordinate courier and food delivery access based on property guidelines
  • Deliver packages to units when required by management procedures
• Patrol & Reporting Responsibilities
  • Complete scheduled walkthroughs of hallways, entrances, parking areas, and amenities
  • Prepare detailed activity reports, incident documentation, and shift notes
  • Assist with monitoring building-related concerns when directed by management
  • Carry out additional responsibilities as assigned by supervisors

Qualifications

• Must be at least 18 years of age
• Ability to work a flexible rotating schedule, including overnight shifts
• Strong interpersonal and communication skills
• Basic computer knowledge for report entry and package tracking
• Reliable attendance and professional presentation
• Ability to remain calm and professional during high-traffic situations

Preferred Qualifications

• Previous experience in concierge security, residential communities, hospitality, or customer service
• Familiarity with access control systems, visitor management software, or CCTV monitoring
• Experience preparing written reports or documenting incidents

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• 401k Plan