[Hiring] Scheduler - Multilingual (Cantonese & Mandarin) @Limitlessli

Role Description

The Scheduler is responsible for coordinating and managing patient visit schedules for a home health agency, ensuring efficient allocation of clinical staff while maintaining high-quality patient care. This role requires strong clinical understanding, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. This position is remote and offers you the flexibility of working from home.

• Develop, maintain, and adjust daily and weekly schedules for field clinicians based on patient needs, staff availability, and geographic considerations
• Coordinate start-of-care visits, routine visits, and urgent scheduling changes
• Communicate effectively with nurses, therapists, patients, and families to confirm appointments and resolve scheduling conflicts
• Ensure compliance with agency policies, regulatory requirements, and documentation standards
• Monitor staff productivity and optimize scheduling efficiency
• Collaborate with clinical and administrative teams to support continuity of care
• Maintain accurate scheduling records in the agency's system

Qualifications

• Registered Nurse with New York License - USRN - NY
• Fluency in both Cantonese & Mandarin and English required
• Minimum 1–2 years of experience in home health, care coordination, or clinical scheduling preferred
• Strong organizational and time-management skills
• Proficiency with scheduling software and electronic health records (EHR) systems
• Excellent interpersonal, problem-solving, and multitasking abilities

Requirements

• You will need to have some essential tools – a reliable computer and noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection.
• You'll also be required to have a backup internet connection, ensuring that you're well-equipped to complete your work seamlessly.

Benefits

• Embrace the flexibility and convenience of a remote working environment
• Collaborate with an international team while contributing to our growing business, all from the comfort of your home