[Hiring] Salesforce Business Systems Administrator @Clari + Salesloft

Role Description

At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team, leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems.

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems.
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle.
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps.
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort.
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability.
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance.

Qualifications

• Bachelor's degree
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification is a plus
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS)
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise-level business systems
• Proven experience with system integrations and middleware technologies
• Excellent analytical, problem-solving, and process optimization skills
• Strong communication, collaboration, and stakeholder management abilities
• Ability to manage multiple projects and priorities in a fast-paced environment
• Experience with business process mapping and documentation
• Knowledge of system configuration management principles and best practices
• Ability to define and promote best practices for system usage and administration
• Project management skills, including planning, execution, and risk management

Benefits

• Inclusive and supportive workplace
• Focus on culture add, not culture fit
• Equal Opportunity Employer
• Opportunities for personal and professional growth