[Hiring] Salesforce Administrator @Privia Health

Role Description

The Salesforce Administrator works collaboratively across internal teams to design, configure, and deploy Salesforce-based solutions that streamline workflows and optimize business operations.

As a key member of our agile Salesforce Administration team, you will manage a highly dynamic queue of daily requests, meaning your tasks will vary and offer new challenges every day. In this role, you will partner closely with internal stakeholders and teams to deliver high-quality, scalable solutions. This is an incredible opportunity for an experienced professional to gain hands-on experience with a complex Salesforce org, take on meaningful ownership, and thrive within a fast-paced, high-performing agile environment.

Primary Job Duties:

• Advocate for best practices, continuous learning, and adoption of AI.
• Dynamic Queue Management: Manage and execute day-to-day configuration tasks following a Kanban style workflow, adapting quickly to shifting priorities and varying daily requests.
• Modern Environment & DevOps Management: Complete configuration in sandbox environments, test, and seamlessly deploy to pipeline environments and production using Copado, GitLab, and modern DevOps practices.
• Platform Configuration: Build and maintain Salesforce declarative solutions, focused heavily on Salesforce Flows, custom fields, objects, and lightning page layouts.
• Stakeholder & Documentation Management: Document business requirements, technical solutions, and research in Jira, ensuring all documentation is polished, professional, and stakeholder-ready.
• Security & Access Control: Manage Organization-Wide Defaults (OWD), sharing settings, restriction rules, permission sets, and permission set groups.
• Data Strategy & Protection: Perform standard data management tasks (imports, mass updates) using modern ETL tools. Utilize Salesforce Backup and Archive to ensure data integrity and retention compliance.
• System Optimization: Continuously improve the usability, scalability, performance, and overall design of the Salesforce platform.
• Availability: Maintain consistent availability and responsiveness during core business hours to collaborate effectively with the team and stakeholders.

Qualifications

• 3+ years of hands-on experience administering and configuring a complex Salesforce environment.
• Certifications: Active Salesforce Certified Platform Administrator credential (formerly Certified Administrator) is required.
• DevOps & Tooling: Practical experience with Salesforce DevOps tools (specifically Copado or similar) and code repositories (GitLab).
• Modern Automation: Advanced proficiency with Salesforce Flow.
• Experience with Salesforce/3rd-party ETL tools (Data Loader, Workbench, etc.).
• App Integrations: Experience implementing and managing third-party applications and integrations such as Marketing Cloud Account Engagement, DocuSign, and various AppExchange packages.

Desired Qualifications

• Certifications in Service Cloud and Experience Cloud.
• Experience with Account Engagement.
• Experience with Apex and Lightning Components.

Benefits

• The salary range for this role is $81,000.00 to $95,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs).
• This role is also eligible for an annual bonus targeted at 15%.
• The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Technical Requirements

• In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed.
• This should be acquired prior to the start of your employment.
• The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/ .
• Work with your internet provider if you have questions about your connection.
• Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.