[Hiring] Salesforce Administrator @Applied Systems, Inc.

Role Description

The Salesforce Administrator is responsible for the day-to-day configuration, support, and maintenance of the Salesforce platform. This role involves collaborating with stakeholders to gather requirements, building scalable solutions using declarative tools, and ensuring data integrity and security. The administrator also provides end-user support, monitors for new platform features, and helps to optimize the platform for the best possible user experience. The candidate in this role will balance administrative excellence with curiosity about platform capabilities and a willingness to expand their technical skill set.

What You’ll Do:

• Solution Design and Configuration:
  • Identify and gather requirements, translating them into best practice, scalable solutions with a focus on an exceptional user experience.
  • Design and build effective business solutions on the Salesforce platform, including Flow and other declarative automation, fields, page layouts, record types, apps, actions, and custom settings.
  • Proactively assess solution designs for potential limitations, scalability concerns, and edge cases; recommend alternatives and improvements before implementation.
  • Collaborate with senior team members to understand broader platform architecture and contribute to cross-functional solution discussions.
  • Support the administration and configuration of Salesforce CPQ, including product catalog management, quote configuration, and pricing rules.
• Data Management and Security:
  • Improve Salesforce data quality through data management, implementing rules and automation as needed.
  • Configure all aspects of Salesforce security, including user and license management, roles, profiles, permissions, public groups, OWD, and sharing rules.
  • Audit security settings and user access to ensure compliance with internal policies and best practices.
  • Monitor data storage and API limits to optimize system performance and anticipate constraints.
• User Support and Maintenance:
  • Monitor user support tickets, provide first-level triage, and escalate as needed.
  • Identify unused or underutilized platform features.
  • Maintain up-to-date certifications and knowledge on new Salesforce features.
• Documentation:
  • Create and maintain lite technical documentation on automation and supported business processes.
  • Document standard operating procedures for common administrative tasks and configurations.
  • Share knowledge with team members and contribute to organizational learning.

Qualifications

• 2-4 years of experience as a Salesforce administrator.
• Experience in Service Cloud and Sales Cloud is required.
• Hands-on experience with Flow Builder.
• Experience with Salesforce CPQ configuration and administration is preferred.
• Excellent communication skills; ability to translate business requirements into technical solutions.
• Minimum Salesforce Certified Administrator is required.
• Salesforce Advanced Administrator certification is a plus.

Benefits

• Medical, Dental, and Vision Coverage.
• Holiday and Vacation Time.
• Health & Wellness Days.
• A Bonus Day for Your Birthday.
• Compensation Transparency.
• Targeted starting base salary in the United States for this position ranges from [$60,000-$120,000 USD].

Company Description

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.